Senior Manager, Medicare Sales - Austin, TX
Remote TX HOUST AUST, United States
Are you passionate about the Medicare population, looking for a role in management with the ability to directly impact your own income potential? If so, we are looking for licensed, highly motivated and self-driven individuals to join our team. Our Senior Manager, Medicare Sales motivates and drives a team of Medicare Sales Field Agents who sell individual health plan products and educate beneficiaries on our services in a field setting. Our teams also sell Life, Annuity, Indemnity, Dental, Vision, Prescription plans, and more.
Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers.
This position will cover the Austin, TX market.
In this field position, you will; coach, mentor, educate, motivate, train, and discipline a team of sales individuals. The Senior Manager, Medicare Sales must have a solid understanding of the market they serve, how to resolve operational problems and provide creative solutions to increase sales while following CMS guidelines. This role also involves cultivating, maintaining, and building relationships with Humana’s customers, both internal and external business partners, along with the community we serve through telephonic, virtual, and face-to-face interactions with individuals and groups. Other responsibilities include developing marketing budgets, looking for branding opportunities and guiding a large contingent of independent/contracted agents.
Humana Perks:
Full time associates enjoy
- Base salary with a competitive commission structure and a monthly guarantee
- Medical, Dental, Vision and a variety of other supplemental insurances
- Paid time off (PTO) & Paid Holidays
- 401(k) retirement savings plan with a competitive match
- Tuition reimbursement and/or scholarships for qualifying dependent children
- And much more!
Use your skills to make an impact
Required Qualifications
- Active Health Insurance license
- 6 or more years of experience working in the insurance industry
- 2 or more years of sales leadership experience
- Strong organizational, interpersonal, communication and presentation skills
- Prior experience working with laptop computers, cell phones and the ability to navigate mobile apps. This also includes knowledge of Microsoft Word, Excel, Outlook, and Power Point
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
- This role is part of Humana's Driver safety program and requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits
- Must have the ability to provide a high-speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
- A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
- Satellite and Wireless Internet service is NOT allowed for this role.
- A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
- Must reside in or be willing to relocate to the Vancouver / Portland area
Preferred Qualifications
- College degree or work level equivalent
- Prior experience working in Medicare and the health solutions industry
- Engaged with the community through service, organizations, activities and volunteerism
- Project management background or certification a plus
- Bilingual with the ability to speak, read and write in both English and an additional language without limitations or assistance
Additional Information
- Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
- Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.
Interview Format
As part of our hiring process for this opportunity, we are using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected to move forward in the process, you will receive a text message inviting you to participate in a HireVue prescreen. In this prescreen, you will receive a set of questions via text message and given the opportunity to respond to each question. You should anticipate this prescreen taking about 15 minutes. Your responses will be reviewed and if selected to move forward, you will be contacted with additional details involving the next step in the process.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About Us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
ApplyJob Profile
California Dedicated home office space required Dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Field position IN Internet speed minimum 25x10 Mbps Must have valid driver’s license and vehicle insurance Must reside in or relocate to Vancouver/Portland area No satellite or wireless internet Occasional travel Remote position Valid state driver's license and proof of personal vehicle liability insurance Willing to relocate Work from Home
Benefits/Perks401k retirement 401(k) Retirement Plan 401k Retirement Savings Base salary Caring community Commission incentive plan Competitive benefits Competitive commission Dental Disability Flexible work from home setup Healthcare decisions Health first Health insurance Holidays Life Life Insurance Medical Medical, Dental & Vision Insurance Occasional travel Paid holidays Paid parental and caregiver leave Paid Time Off Parental and Caregiver Leave Personal holidays PTO Remote position Scholarships Smart healthcare decisions Support whole-person well-being Time off Tuition reimbursement Vision Vision Benefits Volunteer time Volunteer time off Whole-person well-being Work From Home
Tasks- Build customer relationships
- Communication
- Compliance
- Conduct training and coaching
- Develop budgets
- Develop marketing strategies
- Educate beneficiaries
- Ensure compliance with CMS
- Identify branding opportunities
- Lead and motivate sales team
- Maintain community engagement
- Manage independent agents
- Project management
- Resolve operational issues
- Training
Annuity Assessment Bilingual Branding Business CMS CMS guidelines CMS guidelines knowledge Communication Community Engagement Compensation Compliance Consumer Experiences Customer Relationship Management Dental Driver safety program Driver safety program compliance Education Excel Face-to-face interaction Healthcare Healthcare services Health Insurance HIPAA HireVue Independent agent management Insurance Internet setup and troubleshooting Interpersonal Interviewing Interviewing Technology IT Leadership Life Insurance Management Marketing Marketing budget development Medicaid Medicare Medicare Sales Microsoft Microsoft Excel Microsoft Outlook Microsoft PowerPoint Microsoft Word Mobile Mobile app navigation Multilingual Multilingual Communication Operational problem solving Organization Organizational Outlook Policy Prescription Presentation Project Management Rating Recruitment Rehabilitation Sales Sales coaching Sales leadership Security Support Team Leadership Teams Technology Telephonic Communication Training Travel Virtual interaction Vision Wellness Word
Experience6 years
EducationAssociate Associates Business College degree Communication Education English Equivalent Healthcare Higher IT Management Marketing Rehabilitation
CertificationsActive health insurance license Driver's License Health Insurance License Personal Vehicle Liability Insurance Project Management Project management certification (preferred) State driver's license Valid State Driver's License
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9