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Senior Manager, Insurance Program Management (USA Remote)

USA SC Home based (CSC Location), United States

Job Description:

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

At DXC we use the power of technology to deliver mission critical IT Services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace.

Our DXC Insurance Services help our customers optimize and transform operations, lower costs, increase agile new channels to growth. Our people, technology and best practices improve and automate highly complex business processes middle and back offices- while facilitating customer experience transformation.

We are seeking a Senior Manager, Program Management to drive strategic execution and operational excellence across multiple complex programs. This role requires a strong leader with deep expertise in program governance, business transformation, and cross-functional collaboration. The ideal candidate will be responsible for aligning program execution with business objectives, optimizing processes, and ensuring the seamless delivery of high-impact initiatives.

Key Responsibilities

Strategic Program & Portfolio Leadership

  • Lead and manage a portfolio of programs, ensuring alignment with organizational strategy, business priorities, and financial objectives.
  • Drive end-to-end program execution, from planning and stakeholder alignment to delivery, implementation, and post-launch optimization.
  • Collaborate with cross-functional teams across Product, Engineering, Operations, Finance, Legal, and Marketing to drive strategic initiatives.
  • Establish and enhance governance frameworks, ensuring visibility into program performance, dependencies, and risks.

Business Transformation & Process Optimization

  • Champion continuous improvement, identifying opportunities to streamline processes, reduce complexity, and enhance operational efficiency.
  • Utilize data-driven insights to optimize program execution, monitor KPIs, and drive strategic decision-making.
  • Oversee change management efforts, ensuring smooth adoption of new processes and systems across the organization.
  • Promote end-to-end thinking and risk mitigation strategies across individual projects and the broader portfolio.

Stakeholder Engagement & Executive Communication

  • Serve as a trusted advisor to senior leadership, providing strategic recommendations and ensuring business objectives are met.
  • Prepare and present program updates, performance reports, and risk assessments to executive stakeholders.
  • Lead enablement, release strategies, and go-to-market execution, ensuring smooth transitions from development to operations.

People Leadership & Organizational Development

  • Mentor and develop program managers, fostering a high-performance culture focused on execution excellence.
  • Define and implement best practices in program management, governance, and reporting.
  • Support resource planning, talent development, and team enablement initiatives to strengthen program execution capabilities.

Basic Qualifications

  • 10+ years of experience in program management, portfolio management, or business transformation, with a strong background in software, technology, or services industries.
  • Proven track record of leading large-scale programs, driving operational efficiency, and delivering high-impact business outcomes.
  • Strong process improvement and change management expertise, with a focus on governance and execution excellence.
  • Experience working in matrixed, cross-functional environments, collaborating with senior stakeholders across business and technology teams.
  • Data-driven decision-maker with expertise in KPI monitoring, reporting, and executive communication.

Preferred Qualifications

  • Master’s degree in Business, Engineering, or a related field.
  • Industry certifications such as PMP, PgMP, Certified Scrum Master (CSM), or AWS Cloud Practitioner.
  • Experience with enterprise transformation, SaaS platforms, and cloud-based solutions.

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $114,200 - $212,000.

Full-time hires are eligible to participate in the DXC benefit program.  DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings link

Disability Accommodations

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.

Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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Job Profile

Regions

North America

Countries

United States

Restrictions

Guam Home Based Hybrid Puerto Rico Remote

Benefits/Perks

Competitive benefits Disability Insurance Employee wellness Health, dental, and vision insurance coverage Hybrid work Life and Disability insurance Paid holidays Paid Time Off Remote-first company Retirement savings Retirement savings plan Vision Insurance Vision insurance coverage

Tasks
  • Collaboration
  • Communication
  • Development
  • Drive innovation
  • Drive program execution
  • Engage stakeholders
  • Implement
  • Implement best practices
  • Lead program portfolio
  • Mentor program managers
  • Monitoring
  • Monitor KPIs
  • Optimize processes
  • Process Improvement
  • Process optimization
  • Stakeholder Engagement
Skills

Agile Analytics Applications AWS AWS Cloud Best Practices Business Business Objectives Business Processes Business Process Outsourcing Business Transformation Change Management Cloud Cloud-based solutions Collaboration Communication Continuous Improvement Cross-functional Collaboration Customer Experience Customer experience transformation Data Architectures Data-Driven Insights Development Engineering Executive Communication Finance Frameworks Go Governance Governance Frameworks Hybrid Clouds Implementation Innovation Insurance IT Outsourcing IT services KPI Monitoring Leadership Management Marketing Modern Workplace Monitoring Operational Efficiency Operations Optimization Organization Organizational Organizational development Outsourcing Planning PMP Portfolio Management Process Improvement Process Optimization Program Management Recruitment Reporting Resource Planning Risk mitigation SaaS Scalability Scrum Security Social media Software Solutions Spanish Stakeholder engagement Team Leadership Teams Technology

Experience

10 years

Education

Business Degree Degree in Business Engineering Finance Insurance IT Management Marketing Related Field

Certifications

AWS AWS Cloud Practitioner PMP Scrum Master

Timezones

America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9