Senior Manager, Curriculum

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

We are seeking a highly skilled Curriculum Manager to join our Customer Education team. The ideal candidate will be passionate about leading teams to empower users through education, possess a strong background in curriculum development, and have experience with customer and partner education for enterprise SaaS. As the Curriculum Manager, you will play a pivotal role in defining the curriculum roadmap, and managing the team to create and deliver educational programs tailored to our diverse user base.

About the role 

• Location: Remote-first (United States) 
• Full-time
• Exempt status
• The cash compensation for this role is tailored to align with the cost of labor in different U.S. geographic markets. The base pay for this role ranges from $129,900 in our lowest geographic market up to $184,600 in our highest geographic market. These figures are in $USD and apply to candidates in the United States. The specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
• Reporting to the Sr. Director, Education

As a Curriculum Manager, you’ll 

• Define the curriculum roadmap for Webflow users, including customers, service providers, and partners, including product training, role-based training, new features, best practices, expert-level knowledge, and certification programs.
• Manage team of instructional designers/curriculum developers to deliver high-quality self-paced and instructor-led content. 
• Oversee the development of engaging learning at scale, including video, interactive experiences, text, hands-on learning, and assessments.
• Manage the delivery of educational programs through various channels, including online learning platforms, virtual classrooms, instructor-led sessions, and self-paced modules.
• Collaborate with cross-functional teams, including customer success, product management, marketing, and sales, to ensure alignment and integration of educational initiatives with overall business goals.
• Conduct ongoing assessments of customer training needs and preferences through surveys, feedback mechanisms, and data analysis, as well as evaluate the effectiveness of educational programs through metrics, such as customer satisfaction, knowledge retention, product adoption, and time to proficiency. Continuously iterate and improve the curriculum based on …