Senior Manager, Consultant Relations

Maven is the world’s largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven’s award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause. Employers and health plans trust Maven’s end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Founded in 2014 by CEO Kate Ryder, Maven has raised $300 million in funding from top healthcare and technology investors including General Catalyst, Oak HC/FT, Sequoia, Dragoneer Investment Group, and Lux Capital.   An award-winning culture working towards an important mission –  Maven Clinic is a recipient of over 30 workplace and innovation awards, including: 

• TIME 100 Most Influential Companies (2023)
• CNBC Disruptor 50 List (2022, 2023) 
• Fast Company Most Innovative Companies (2020, 2023)
• Built In Best Places to Work (2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023)
• Great Place to Work certified (2020, 2021, 2022, 2023)
• Fast Company Best Workplaces for Innovators (2022)
• Built In LGBTQIA+ Advocacy Award (2022)

Maven is looking for an experienced professional to help execute on Maven’s consulting/broker relationship strategy to increase Maven’s presence, drive growth, and increase revenue through these channels. The ideal candidate for this role will have a strong understanding of the health benefits industry, a focus on growth and relationship development, as well as experience in a benefits consulting role or directly with brokers and consultants. Reporting into our Head of Consultant Relations, this role is integral to building Maven’s brand in the market and helping Maven to achieve the growth targets in place.

As a Senior Manager, Consultant Relations at Maven, you will: 

• Work in close collaboration with the Head of Consultant Relations to drive Maven’s broker relations strategy within a defined geographical region
• Help to develop and execute on growth strategies as it relates to key broker relationships at corporate and local office level
• Maintain and refine broker playbooks to inform sales team strategy
• Manage Customer Success and Sales team feedback loop, and coordinate with product marketing on content creation and growth marketing on outreach and external communications
• Be responsible for monitoring and reporting out key learnings and Salesforce insights to team on a recurring basis
• Effectively leverage executives to support presentations
• Organize regular meetings, presentations, and training sessions to educate brokers and consultants on Maven Clinic products as well as updates.

Minimum qualifications:  

• 5-7 years of previous benefits consulting experience
• Account knowledge, consulting and broker contacts, and industry relationships in the employer benefits space
• Ability to work independently as a self-starter, prioritize, and coordinate multiple tasks within time constraints
• Ability to communicate at all levels of an organization and partner cross-functionally 
• Strong presentation skills and ability to articulate product vision to stakeholders
• Ability to deliver presentations in a way that establishes credibility and reinforces the value of the Maven offering
• Experience and comfort working in an agile, fast-paced environment
• NYC or remote

Preferred qualifications: 

• Background in and/or passion for working in family health
• Experience operating within Salesforce

For candidates in NYC, CO, or CA, the base salary range for this role is $120,000-$150,000 per year. You will also be entitled to receive stock options and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.  

Benefits & Perks: 

We are reimagining what a supportive workplace looks like, from the inside out. On top of standards such as employer-covered health, dental, and insurance plan options, and generous PTO, we offer an all-of-you, inclusive approach to benefits: 

• Maven for Mavens: access to the full platform and specialists, including care for everything from mental health, reproductive health, family planning, pediatrics.
• Whole-self care through wellness partnerships
• Weekly breakfast, lunch, and get-togethers 
• 16 weeks 100% paid parental leave, flexible time upon return, and $1.5K/mo for 2 months, new parent stipend (for Mavens who've been with us at least six months)
• Annual professional development stipend and access to a personal career coach through Maven 
• 401K matching for US-based employees (immediately vesting)

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. 

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com. 

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