Senior Manager, Applications Engineering

About the team

We are the B2B Frontline Authority Systems Technology Team. We are part of the Frontline Enterprise Technology Team, which is part of the Core Technology organization at Zillow! We build and maintain systems used by sales and service operators across 10 of Zillow’s B2B lines of business including Premier Agent, Rentals, and ShowingTime+. We focus on solving frontline operator problems with technology and strive to supercharge our internal customers with automation and simplification, driving productivity and efficiency metrics. Because we believe it improves our return on investment, we leverage established platforms like Salesforce where possible and are dedicated advocates for standard capabilities versus customized solutions.

About the role

We are looking for an expert software development manager to manage a team of Salesforce developers and administrators and to drive engineering best practices within our larger organization!

As a Senior Manager, Applications Engineering, you will:

• Build, coach, and develop a successful team

• Empower your team and drive innovation by aligning work to company-level strategy

• Manage capacity and staffing to ensure your team is delivering the most business value possible

• Drive the delivery of quality software, effectively balancing between speed-to-market pressures and the need to build for future scale

• Establish strong working relationships with partners across multiple product and engineering teams

• Identify and mitigate technology- and team-related risks on a year+ time horizon

• Ensure your team is meeting operational expectations including responding quickly and effectively to incidents, conducting strong root cause analyses, and completing action items in accordance with established SLAs

• Establish inspection mechanisms so you can effectively lead your team and your technology

• Develop an engineering vision for the technology you own

• Prioritize engineering backlog items to maintain a healthy and stable technology stack

• Lead through change

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $152,500.00 - $243,500.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this …