Senior Manager, Applications Engineering
Remote-USA
About the team
We are the B2B Frontline Authority Systems Technology Team. We are part of the Frontline Enterprise Technology Team, which is part of the Core Technology organization at Zillow! We build and maintain systems used by sales and service operators across 10 of Zillow’s B2B lines of business including Premier Agent, Rentals, and ShowingTime+. We focus on solving frontline operator problems with technology and strive to supercharge our internal customers with automation and simplification, driving productivity and efficiency metrics. Because we believe it improves our return on investment, we leverage established platforms like Salesforce where possible and are dedicated advocates for standard capabilities versus customized solutions.About the role
We are looking for an expert software development manager to manage a team of Salesforce developers and administrators and to drive engineering best practices within our larger organization!
As a Senior Manager, Applications Engineering, you will:
Build, coach, and develop a successful team
Empower your team and drive innovation by aligning work to company-level strategy
Manage capacity and staffing to ensure your team is delivering the most business value possible
Drive the delivery of quality software, effectively balancing between speed-to-market pressures and the need to build for future scale
Establish strong working relationships with partners across multiple product and engineering teams
Identify and mitigate technology- and team-related risks on a year+ time horizon
Ensure your team is meeting operational expectations including responding quickly and effectively to incidents, conducting strong root cause analyses, and completing action items in accordance with established SLAs
Establish inspection mechanisms so you can effectively lead your team and your technology
Develop an engineering vision for the technology you own
Prioritize engineering backlog items to maintain a healthy and stable technology stack
Lead through change
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Remote position U.S. employees may live in any of the 50 United States, with limited exceptions
Benefits/PerksCompetitive base salary Comprehensive medical, dental, vision, life, and disability coverages Eligible for equity awards Equity awards Family benefits Paid Time Off Parental leave Retirement contributions
Tasks- Automation
- Drive innovation
- Identify and mitigate risks
Agile methodologies Angular Apex APIs Automation AWS B2B Bootstrap C CICD Confidentiality CRM Employee Experience Engineering GitLab Gong HTML Innovation Intellectual property Java Javascript JSON Lightning Web Components Marketing Monitoring Organization Python React Real Estate RESTful API's SaaS Sales Sales enablement Salesforce Salesloft SOAP Software Development Word XML Zendesk
EducationB.S. in Computer Science Business Computer Science Engineering
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9