Senior Manager - 340B Program Management

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Job Details

This role is responsible for executing the program management of 340B technology and service offerings, which benefit pharmacies, covered entities, manufacturers, and related third-party stakeholders. This encompasses the 340B Enterprise Strategy solutions, including the Virtual Replenishment Program, Preferred Vendor Program, and additional 340

USA - Remote

PRIMARY DUTIES AND RESPONSIBILITIES:

Works directly with internal Cencora teams including Health Systems Sales, Community Retail and Long Term Care (CRLTC), Customer Onboarding, Customer Integration and Data Maintenance (CIDM), Finance, Credit, Legal, Regulatory and Compliance (CSRA), Corporate Partners, Customer Care, Digital Business Solutions, Marketing, Technology Enablement and others to execute Program Manager responsibilities, including:

1. Program Planning and Execution:

• Provide program management with 340B expertise for Cencora’s Corporate Partnership, HGS, and CRLTC pharmacy strategy initiatives through 340B Enterprise Strategy led workstreams and implementation projects.

• Develop and manage comprehensive program plans, including timelines, resource allocation, and budget management.

• Ensure alignment of program objectives with organizational goals and strategic direction.

2. Stakeholder Management:

• Serve as the primary point of contact for stakeholders, facilitating communication and ensuring their needs and expectations are met.

• Build and maintain strong relationships with internal and external stakeholders.

3. Cross-functional Team Leadership:

• Lead, mentor, and develop project managers and other team members to achieve high performance.

• Foster a collaborative team environment and resolve any conflicts or issues that arise.

4. Risk Management:

• Identify potential risks and develop mitigation strategies to minimize impact on program outcomes.

• Monitor and report on risk status and escalate issues as necessary.

5. Performance Monitoring:

• Develop and track key performance indicators (KPIs) to measure program success.

• Conduct regular reviews of program progress and implement adjustments as needed to ensure successful delivery.

• Coordinate analytics requests with 340B Enterprise Strategy analytics resources.

6. Budget and Resource Management:

• Oversee program budgets, ensuring financial targets are met and resources are efficiently utilized.

• Allocate resources across projects and manage any changes in program scope or priorities.

7. Reporting and Documentation:

• Prepare and present program status reports, updates, and presentations to senior management and stakeholders

• Maintain comprehensive documentation of program activities, decisions, and changes in accordance with departmental standards.

8. Quality Assurance:

• Ensure that all program deliverables are completed on time and within scope.

• Implement continuous improvement processes to enhance program efficiency and effectiveness.

9. Change Management:

• Manage program change requests and ensure proper evaluation by executive sponsor and/or steering committee and implementation of changes.

• Communicate changes effectively to all stakeholders and team members

10. Project Management:

• Serve as team member of cross-functional teams responsible for executing Cencora’s Enterprise-wide 340B strategic initiatives, including leadership of workstreams, and projects.

11. Customer Support:

• Provide internal and external customer support to inquiries regarding Virtual Replenishment Program or other 340B technology offerings.

12. May be required to complete and receive a passing score on defined certification course(s) as determined by the Senior 340B Program Director.

13. Performs related duties as assigned.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Requires broad training in fields such as business administration, project management, implementations, and operations.

• 5-7 years of program management experience within the 340B industry.  

 

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Demonstrates capability to successfully manage projects with multiple 340B stakeholders utilizing technology solutions, utilizing 340B experience to bridge gaps in understanding across project teams and proactively identify potential challenges.
• Demonstrates experience operating in a large enterprise (>30,000 employees)
• Completion of 340B University or 340B University OnDemand (Optional: Apexus Advanced 340B Operations Certificate Program (340B ACE)
• Preferred: Demonstration of project management (PMP certification or equal experience)
• Intermediate understanding of a 340B contract pharmacy
• Intermediate understanding of third party administrators
• Understands pharmacy trends and operating assumptions
• Demonstrated history of operating as a project or program manager coordinating with cross-departmentally
• Excellent organizational skills
• Ability to communicate effectively, both orally and in writing
• Excellent integration, implementation and management skills
• Excellent interpersonal skills
• Has a working knowledge of Microsoft Office Suite and Project Management software systems (Wrike, etc.).

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Full time

Salary Range*

$98,200 - 151,360

*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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