Senior Learning & Development Specialist

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose: Provides facilitation, assessment, content development, teaching and monitoring of educational programs. Responsible for onboarding and mentoring new Learning and Development Specialists in their first 90 days. Mentors and supports the ongoing development of new and existing Learning and Development Specialists. Provides instructional design support to key learning and development delivery projects. Leads learning and development projects supporting enterprise initiatives, including market acquisitions and expansions. Monitors, analyzes and reports on feedback trends.

The Senior Learning and Development Specialist is fully remote and supports markets in PST and CST. Candidates living in PST or CST will be considered for the position.

Responsibilities:

• Trains, facilitates and assesses training programs for Centene Clinical and Non-clinical staff in remote settings both in person and via e-learning platforms

• Designs, develops, and assesses instructional materials including training manuals, facilitation guides, teaching aids, assessments, training activities, role play scenarios, self-paced study and performance evaluation tools.

• Employs a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training program.

• Conducts research for needs assessments and provides written complete detailed recommendations to Manager.

• Manages group dynamics through the use of "learner focused" environment and adult accelerated learning methods.

• Responsible for associate development including coaching associates to perform effectively.

• Reviews all programs assigned and continuously ensures they meet the rigorous standards that are set forth.

• Produces professional presentations and training materials using MS Word, PowerPoint and other desktop publishing software.

• Revises existing training materials and programs based on audit results, questionnaires, changing procedures and feedback from internal/ external customers, subject matter experts, program sponsors and trainers.

• Coordinates and organizes enrollment of students, assembles necessary program materials, decoration/setup of classroom, shopping for supplies, catering and other functions related to Centene University.

• Schedules training programs and prepares training status reports, assessments and evaluation tools.

• Leads and coordinates projects for the department.

• Responsible for training trainers and managers on new content.

Education/Experience: Bachelor’s Degree or equivalent. 5+ years of relevant experience.

License/Certification: For clinical trainer roles the following are preferred, Licensed Clinical Social Worker (LCSW), Licensed Registered Nurse (RN), Licensed Practical Nurse (LPN), and/or Licensed Mental Health Counselor (LMHC).

Pay Range: $68,700.00 - $123,700.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.  Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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