Senior Executive Business Administrator, Sales

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.

This role will be 100% remote and will be based in the United States in either MST or PST.

An overview of this role

Senior Executive Business Administrators (EBAs) at GitLab toggle seamlessly between various systems including Google Workspace, Slack, Zoom, Navan, and GitLab to accomplish an array of tasks, while staying focused on prioritization and escalating urgent issues.

Senior EBAs at GitLab are self-driven, collaborative, and agile team members who are experienced in managing multiple priorities, juggling various responsibilities, and anticipating the executive's needs. They are exceptionally organized, relentlessly resourceful, calm under pressure, and strategic multitaskers with a deep love of logistics and the ability to thrive in a dynamic start-up environment.

This role will be a true partner in running the Customer Success and First Order businesses, providing strategic support that goes beyond traditional administrative duties.

What you'll do in this role

• Support and work closely with two Sales VPs as a strategic business partner (one leading global Customer Success and one leading First Order) 
• Own and proactively manage a complex, changing, high-volume calendar across multiple time-zones.
• Make recommendations in regard to their time management, prioritization, delegation and organization.
• Act as a Strategic Time Management Specialist who understands business priorities and can diplomatically protect executive focus time.
• Serve as a Business Intelligence Aggregator who can compile and synthesize key data points to support executive decision-making.
• Function as a Team/Department Liaison who can effectively represent the VPs in preliminary meetings and maintain relationships across the organization.
• Identify and implement process improvements to enhance efficiency and standardize recurring workflows.
• Maximize meeting effectiveness through purposeful agendas, time management, and clear action item tracking.
• Seamlessly coordinate extensive domestic and international travel including air and ground transportation, hotel reservations, …