Senior Director, Regional Lead of Sales and Business Development (East Coast)

A career at Resilience is more than just a job – it’s an opportunity to change the future.

Resilience is a technology-focused biomanufacturing company that’s changing the way medicine is made. We’re building a sustainable network of high-tech, end-to-end manufacturing solutions to better withstand disruptive events, serve scientific discovery, and reach those in need. 

For more information, please visit www.resilience.com

Position Summary:

The Senior Director, Regional Lead of Sales and Business Development (East Coast) is responsible for oversight and leadership of the assigned regional territory and is accountable for results in a dynamic and fast-paced environment to drive profitable revenue for the Commercial Services Organization modalities including Biologics, Gene Therapy, Cell Therapy franchise across our technology platforms, Process and Analytical Development, Drug Substance and Drug Product offerings from pre-clinical to late phase / commercial supply. He/she is responsible for a team of Sales and BD personnel and will build an active funnel of open opportunities to facilitate continuous business generation.

Ability to provide guidance and manage generating new pre-clinical/clinical phase and commercial business prospects, with demonstrated ability to maintain and grow strategic customer relationships within small-mid-large pharma and biotech companies.  The Regional Lead Sales and Business Development uses his or her technical knowledge and experience to drive leads and grow accounts for the Commercial Services organization.  This position is field based and requires up to 50% travel.  The position requires superior leadership behaviors of the RESILIENCE core competencies and non-negotiables, as well as expertise in the functional competencies included in this position profile.

Position Responsibilities:

• Manages a team of Sales and BD members, tracks metrics against deliverables.  Supporting team members in execution of new and existing business goals

• Leads sales & business development strategy for East Coast Commercial Services. Cultivates relationships, identifying opportunities and new business development skills are critical. Plans and implements strategy for acquisition and management of business from small-mid-large sized pharma and biotech companies.

• Researches, identifies and develops new early / late clinical phase and commercial development and manufacturing prospects from multiple sources including outbound leads from cold calling and email campaigns and inbound leads from the company web-site.

• Represents RESILIENCE by attending trade shows and conferences and maintaining active membership and participation in industry member groups and events.

• Owns lead generation and conversion for early / late clinical phase and commercial development and manufacturing within their region, as well as other services as required by the business, through the full sales process from prospect identification to close of business.  Includes lead generation, proposal value proposition and pricing creation, follow-up on proposal, terms and conditions/contracting, and negotiations.

• Serves as a subject-matter-expert for Biologics, Gene Therapy, Cell Therapy and Vaccines development and manufacturing, and leads and mentors his/her team of  Sales and Business Development colleagues.

• Owns the customer relationship for assigned services; maintains and drives continuous improvement and communicates customer needs internally.  Collaborates internally and externally to facilitate the development of profitable business and sustainable relationships.

• Works closely with Commercial Development to ensure deals are in-line with the needs of the business segments.

• Accountable for closure of the deal and driving account strategy.

• Drives year on year growth of new business from existing and new accounts within their region.

• Maintains accurate customer data and updates to the Customer Relationship Management system (ie Sales Force). Generates timely reports (i.e. activity reports, metrics, sales targets or forecasts) as requested.

• Assists in gathering market intelligence by reporting noteworthy information regarding customers, competitors and the marketplace, internally. Monitors and reports on market and competitor activities and provides relevant reports and information, internally.

• Collaborates with Marketing to execute marketing campaigns and analyze inbound marketing data/trends to drive new business.

• Researches, identifies and develops new commercial business prospects from multiple sources including outbound leads, utilization of lead generation platforms, email campaigns, and inbound leads.

Minimum Qualifications:

• Extensive experience in Sales, Business Development, or Account Management within the Contract Development and Manufacturing Organization (CDMO) industry, including direct experience in Biologics, Gene Therapy, Cell Therapy, and Vaccine development and manufacturing.

• Deep experience in contract negotiations and understanding of complex business models, including licensing, royalties, fee-for-service, clinical and commercial supply agreements.

• Demonstrated success navigating intricate legal, financial, and regulatory considerations within the biopharma space. Experience in one or more: Biologics, Gene Therapy, Cell Therapy and Vaccine development and manufacturing.

• Demonstrated track record of successfully driving revenue growth, including business generation, lead conversion, and managing high-value customer accounts across pre-clinical, clinical, and commercial phases of development.

• Proven leadership experience in managing and mentoring sales and business development teams, including setting clear objectives, tracking performance, fostering teamwork, and driving results across multiple territories. Prior experience in building and leading cross-functional teams highly preferred.

• Exceptional communication, presentation, and interpersonal skills, with a proven ability to interact effectively with C-suite executives, senior leaders, and external stakeholders across varied cultures and business environments.

• Strong project management and organizational skills, with the ability to prioritize and manage multiple high-stakes initiatives simultaneously in a fast-paced, high-pressure environment.

• Willingness and ability to travel up to 50% of the time to meet with customers, attend trade shows, and participate in key industry events.

• Proven ability to build and maintain strategic relationships with key stakeholders in the pharmaceutical and biotechnology industries, particularly in small, mid, and large-sized companies, to drive long-term business success.

• Expertise in customer relationship management (CRM) systems (e.g., Salesforce) with a strong focus on data-driven decision making and reporting. Demonstrated ability to use CRM tools to track opportunities, manage the pipeline, and deliver sales forecasts and performance metrics.

• Comprehensive understanding of the biologics manufacturing landscape, with the ability to translate technical knowledge into compelling value propositions for customers and stakeholders.

Preferred Qualifications:

• Bachelor’s degree in a related life sciences / engineering field (Chemistry, Biology, Chemical Engineering, etc.).

• Experience in leading business development for cell and gene therapy or biologics manufacturing at a senior level, with specific experience in the East Coast region highly preferred.

Resilience is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, physical or mental disability, genetic information, or characteristic, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Requests for reasonable accommodation can be made at any stage of the recruitment process.

Resilience offers employees a robust total rewards program including equity, an annual cash bonus program, a 401(k) plan with a generous company match and our benefits package which is thoughtfully designed to support our employees with great healthcare (including medical, dental and vision), family building benefits, life and disability insurance, flexible time off, paid holidays, other paid leaves of absence, tuition reimbursement and support for caregiving needs. Our target base pay hiring range for this position is $210,000.00 - $285,000.00 per year. Actual base pay is dependent upon a number of factors, including but not limited to, the candidate’s geographical location, relevant experience, qualifications, skills and knowledge. Excited about Resilience and the biomanufacturing revolution? We encourage you to apply and start a conversation with one of our recruiters.

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