Senior Director Product Manager

See yourself at Twilio

Join the team as Twilio’s next Senior Director, Product Management - Twilio Data Substrate

Who we are 

At Twilio, we’re shaping the future of communications, all fr

*Required:

• 8+ years of experience in data architecture, governance, or strategy roles, ideally in large-scale, complex environments.
• Deep understanding of data movement, storage, integration, governance, and system observability frameworks.
• Proven experience leading cross-functional teams to establish data governance frameworks and policies.
• Strong knowledge of data management best practices, including security, compliance, and lifecycle management.
• Hands-on experience with cloud platforms (AWS, Azure, or GCP), API management, and data engineering.
• Strong communication and stakeholder management skills, with the ability to align R&D and IT teams toward a unified data vision.
• Ability to navigate ambiguity, drive clarity, and execute in fast-paced environments.
• Experience with data cataloging, metadata management, and governance tooling is a plus.

Desired:

• Passion for data, technology, and experience with B2B, SaaS, or technical products.
• Familiarity with Customer Data Infrastructure
• Bachelor’s or Master’s in Computer Science or equivalent experience preferred.
• Experience shipping products with a user interface component with some basic understanding of design and UX best practices 
• Experience partnering with product marketing or marketing

Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $$223,300.00 - $279,200.00
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $236,500.00-$295,600.00
• Based in the San Francisco Bay area, California: $262,700.00-$328,400
• This role may be eligible to participate in Twilio’s equity and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Application deadline information 

Applications for this role are intended to be accepted until March 28,2025, but may change based on business needs.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@twilio.com.