Senior Director, IT Program Management

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose:

Drives the program managers who are responsible for providing the overarching leadership and guidance on programs and large projects (both waterfall and agile). Staffs project and program managers, provides oversight for programs and projects, serving as a point of escalation as needed. Delivers, measures, and manages performance in addition to providing input and collaboration on interdependencies within projects, programs, and systems.

• Directs project and program managers in all phases of the project life cycle
• Performs resource planning
• Determines, monitors, reviews, and reports on all program attributes including program costs, operational budgets, staffing requirements, resources, quality, and risks
• Shares knowledge and develops team capabilities to strengthen understanding of IT and industry, business and best practices
• Manages the hiring and training of new and existing staff, conducts performance reviews, provides leadership, technical guidance and coaching
• Develops and communicates organizational objectives; inspires and motivates team members to achieve results
• Provides strategy and change management thought leadership support opportunities
• Provides direction to the project teams in areas of customer concerns, potential changes in scope, and risk assessment
• Identifies key leading and lagging risk factors
• Directs the implementation of new programs introduced into the plan
• Builds and manage technology roadmaps
• Drives departmental work processes for IT controls
• Oversees project risks to ensure delivery of business goals
• Prepares and delivers regular, effective communications to ensure that leadership and project sponsors are adequately apprised of project statuses, successes, risks and issues
• Identifies, incorporates and supports project management best practices
• Manages project managers in all phases of the project life cycle
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience:

Requires a Bachelor's degree and 10+ years of related experience, including prior management experience.
Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

Technical Skills:

• One or more of the following skills are desired.
• Experience working for a payer or another healthcare organization
• Experience with Marketplace/ICHRA experience
• Experience with Root Cause Analysis; Stakeholder Management; Vendor Relationship Management
• Experience with Microsoft Office
• Experience with Agile Management; Project Management
• Experience with Other: developing, monitoring and managing project budgets and schedules.
• …