Senior Director, Head of SOX

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At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

We are seeking a highly experienced and proactive Senior Director, Head of SOX (Sarbanes-Oxley) to lead and oversee our organization's internal controls framework and SOX compliance program. In this critical role, you will ensure the effectiveness of internal controls over financial reporting (ICFR) in alignment with regulatory requirements, foster strong risk management practices, and drive collaboration across departments to enhance operational and financial compliance.

This is an excellent opportunity for a strategic thinker and experienced leader to influence the organization's approach to risk and compliance while making a significant impact by optimizing processes and governance.

About the Role

As the Senior Director, Head of SOX, you will be responsible for managing the company's SOX compliance framework and ensuring its adaptability to changing regulatory requirements and business environments. You will partner closely with executive leadership, finance, internal audit, external auditors, legal advisors, and technology teams to strengthen the control environment.

Your role will directly impact financial reporting transparency, mitigate risks, and provide assurance to key stakeholders, including the board of directors and investors. You will also influence long-term process improvements and automate control mechanisms to maximize efficiency.

About the Team

You’ll lead the SOX compliance team and collaborate with multidisciplinary internal stakeholders to ensure financial, operational, and IT-related controls are operating effectively. You will also supervise key interactions with external auditors to streamline audit results and assessments. This team is high-performing, collaborative, and driven by a shared commitment to compliance excellence and continuous improvement.

About the Job

• Develop and Oversee SOX Program Execution:
• Own the end-to-end execution and oversight of the SOX compliance program.
• Ensure compliance with Section 404 of SOX, including appropriate documentation, testing, and optimization of internal controls.
• Lead risk assessments to identify key financial, operational, and IT controls.
• Strategy and Governance:
• Drive the overall strategy to protect financial reporting integrity and enhance compliance.
• Regularly report SOX program updates, risks, and remediation actions to the Chief Financial Officer, Audit Committee, and other senior stakeholders.
• Team Leadership:
• Lead, mentor, and grow a high-performing SOX compliance team with a focus on technical excellence and operational efficiency.
• Collaboration and Advisory:
• Partner with cross-functional teams, including accounting, finance, IT, and external auditors, to ensure alignment on SOX requirements.
• Provide advisory support on risk mitigation and process improvement opportunities.
• Control Enhancements and Automation:
• Leverage technology to streamline control processes and improve transparency.
• Assess the impact of system changes or business transformation initiatives on the control environment to ensure compliance continuity.
• Audit Management:
• Serve as the primary point of contact for external and internal audit teams related to SOX compliance efforts.
• Communicate deficiencies, non-compliance issues, and suggestions for resolution.

About You

Minimum Qualifications

• Bachelor’s degree in Accounting, Finance, or a related field; CPA, CIA, or CISA certification required.
• 15 years of progressive experience in SOX compliance, internal audit, or financial management, preferably within a publicly traded organization or a Big Four public accounting firm.
• Comprehensive knowledge of SOX regulations, ICFR, COSO framework, PCAOB standards, and US GAAP.
• Demonstrated ability to lead cross-functional teams and oversee enterprise-level compliance initiatives.
• Superior communication, presentation, and interpersonal skills to effectively interact with senior executives, the audit committee, and external auditors.

Preferred Qualifications

• Master’s degree in Business Administration (MBA) or equivalent advanced degree.
• Experience with modern ERP systems (e.g., Oracle, SAP, Workday, etc.) and financial reporting tools.
• Proven track record in implementing or optimizing SOX programs in a fast-paced environment.
• Strong analytical and problem-solving skills, with an ability to identify risks and recommend corrective actions effectively.
• Experience with ITGCs (IT General Controls) and system implementations related to SOX compliance.

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ$261,000—$290,000 USDWA$250,000—$278,000 USDOR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI$240,000—$267,000 USDAll other states$217,000—$241,000 USD Apply