Senior Director, Business Operations & Commercial Excellence - Remote Employee US, NH, US

Req ID: 120971 
Remote Position: Yes 
Region: Americas 
Country: USA 

General Overview

Functional Area:    MBD - Marketing & Business Development        
Career Stream:    MBD - Business Development        
Role:    Senior Director (SDR)            
Job Title:    Senior Director, Business Operations       
Job Code:    SDR-MBD-BO        
Band:    Level 14                
Direct/Indirect Indicator:    Indirect

Summary

The Director, Business Operations & Commercial Excellence supports the ATS President. As one of the President’s trusted advisors, will serve as the President’s Chief of Staff and partner with the senior ATS leadership team to drive execution of key focus areas and strategic initiatives for the business, with specific focus on commercial excellence.  The individual will be responsible for directly supporting the President in business operations, planning, oversight, metrics, and other work to optimize the deployment & execution of the ATS strategy.

Detailed Description

Chief of Staff

• Working collaboratively with Finance, drive and own the ATS MOS (management operating system)
• Collaborate with ATS business leadership to drive execution of segment strategy and key initiatives and ensure alignment and collaboration across broader functional teams within Celestica
• Support ATS President and business line leaders in monitoring progress and performance metrics of the critical segment metrics, annual OKRs, and strategic imperatives to drive accountability
• Review, evaluate, recommend and implement operating systems and cadences, processes, policies, and practices to ensure performance of scalable, effective business operations and improve efficiencies across teams
• Support the segment President in preparation for corporate meetings, board meetings and meetings with key external stakeholders, including customers, strategic partners, and investment community

Commercial Excellence

• Partner with ATS President, 6 Segment VPs, VP Sales and VP Engineering to identify and implement actions to drive profitable growth, including but not limited to:
• Work with each of the 6 ATS segments to define the optimal mix of customers and conduct periodic portfolio reviews, including customer “fix or fire” initiatives and attractive growth subsegment opportunities
• Define a playbook of account cross-selling & upselling best practices; review accounts across ATS and identify opportunities
• Define a playbook of pricing opportunities & best practices, e.g., EC / change order repricing; review accounts to identify and implement opportunities
• Define criteria to pursue high impact VAVE, BOM control and TPS improvements
• Partner with the Sales Operations Team to define / implement comprehensive account reviews which incorporate all of the above items
• Identify any additional opportunities to drive profitable growth across ATS
• Lead and drive key strategic and transformation initiatives Identifying projects, creating project charters, gaining executive sponsorship and leading projects to successful completion on time and budget

Commercial partnerships – Quick Turn EMS shops

• Develop 1-3 partnerships with US-based quick-turn EMS shops (concept: QT shops to work with our customers on early stage designs & prototypes, then transition to a CLS high volume site in a low cost geography when ready)
• Determine legal framework required and on-going partner management process
• Develop internal & customer marketing and communication material (value proposition, how it works, etc)

Knowledge/Skills/Competencies

• Experience developing, leading and executing complex strategic and operational initiatives for large organizations
• Experience synthesizing multiple information sources into a coherent framework for addressing business opportunities and challenges
• Ability to display strategic thinking and thought leadership when engaging executives
• Demonstrated ability to lead cross-functional stakeholders and partners and influence executive decision-making, while navigating complex organizational dynamics
• Strong analytical, problem-solving, and quantitative skills
• Excellent communication and presentation skills
• Experience leading cross-functional teams in a high-growth environment
• Strong business judgment: ability to approach complex business problems in a structured way, simplify, and drive rapidly toward insight
• Proven research and analysis skills
• Excellent written and verbal communication skills
• Strong people leadership skills, including the ability to collaborate and communicate effectively with a diverse range of internal and external stakeholders
• Fast, flexible, and outcomes-focused: able and excited to thrive with rapid cycles of analysis, decision, and action
   

Physical Demands

Duties of this position are performed in a normal office environment.

Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.

Typical Experience

• 8+ years in a business or executive management roles
• Consulting Background preferred, e.g., 3-4 years of experience gained at a leading consulting firm such as Bain, McKinsey, BCG, or similar. Your consulting experience equips you with valuable problem-solving skills and a strategic mindset
• In-depth experience related to running revenue organizations - e.g. consulting, Corporate Strategy, Marketing, Sales, Sales Operations, etc.
• Excellent communicator in written and verbal form
• Proven experience organizing and directing teams and departments
• Proven track record in validating financials and having a data-driven approach to complex revenue-related challenges
   

Typical Education

• Bachelor’s degree in related field

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Salary Range: $180k-283K Annually

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Celestica’s policy on equal employment opportunity prohibits discrimination based on race, color, creed, religion, national origin, gender, sexual orientation, gender identity, age, marital status, veteran or disability status, or other characteristics protected by law. 
This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.

Location: This is a remote position, with travel as necessary. We are open to considering candidates close to any of our US locations in Massachusetts, Pennsylvania, Minnesota, Texas, Arizona, Oregon or California as well as locations near major airports such as the Northeast, Southeast, Midwest and Pacific Coast.

COMPANY OVERVIEW:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.