Senior Customer Manager

Senior Customer Manager - Off Trade 

 
Function: Off Trade 
Location: Field Based 
Salary: £62,080 - £69,280 depending on experience, plus full benefits listed below.
Contract: Permanent 

Closing date: 2nd October 2024. Please note, we may close vacancies early if we receive lots of applications, so don’t delay!

Are you looking for your next chapter at HEINEKEN UK (HUK)? You already know that we make great beers and ciders, well we also offer exciting and dynamic careers! 

We’re looking for someone who is as ready to evolve for the future as we are. If you’re ready to brew a new career, apply for our Senior Customer Manager role today! 
 
The Role  

As the Senior Customer Manager, you’ll help deliver budget volume, revenue, profit and market share for the Off-Trade.   

You will work as part of a customer team that manages one of the UK’s largest grocers, ASDA. HUK have a particularly strong strategic partnership with ASDA and is renowned for great relationships across the customer base, including Head Office and regional contacts, driving our share performance in both their retail and catering channels.  

You’ll be one of the key contacts for ASDA, managing the account, negotiating the annual agreements, pricing and promotions, and will create and champion customer understanding throughout HUK in order to deliver a joined-up approach that satisfies the customer’s and HUK’s needs.  

You’ll be part of a dynamic & high performing team. You will need great teamwork skills to ensure that plans align and deliver for the whole group and you’ll partner closely with other teams and functions, develop consumer, shopper and customer category-based skills, and drive accuracy in jointly agreed brand forecasts.

So, what will you be doing? Here are some key accountabilities; 

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To be the main contact for ASDA contacts and ensure we deliver fantastic customer management.  

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Prime responsibility for negotiation and delivering all commercial variables e.g. promotional support, promotional pricing and trading terms, and creating long-term agreements with the customer to deliver commercial KPIs   

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To work closely with ASDA and be their recognised category partner of choice – developing plans that grow their drinks category …