Senior CRM Marketing Professional
Remote US
Humana’s Marketing and Communications Organization is seeking a Senior CRM Marketing Professional to join the Medicaid Marketing and Communications team working remote nationwide. This role will support Humana’s growing Medicaid line of business. Medicaid is supplemental insurance and care options, typically for low-income individuals and families, as well as disabled people. Medicaid marketing is regulated by each state and this role will require you to learn the regulations that govern marketing efforts for each state we enter.
As the Senior CRM Marketing Professional, you will identify and communicate initiatives that enhance the positioning and offering of products and services to members. You will perform multiple analytic functions, such as modeling data management or reporting solutions. A large percentage of time in this role will be spent on preparing and opening new markets, building foundational knowledge of target market consumer profiles, product differentiators and developing customer value propositions to impact the customer onboarding journey and new market launches.
Key Role Functions
Pre-implementation marketing planning
Lead opening new markets and market launches
Represents marketing on all implementation calls
Support readiness review and P&Ps for each new market launch
Manage Dual Demos coordination
Support business development efforts via trade shows, brochures, sponsorship ads
Disaster communications, e.g., COVID-19, Hurricane/weather-related
Coordinate with digital team on new market launch web pages and marketing landing pages
Use your skills to make an impact
Required Qualifications
Bachelor's Degree or higher in Marketing, Advertising or a related communications field
5+ years of experience with marketing and campaign management
Demonstrated ability to think strategically with consumer experience design thinking that will achieve business goals
Experience optimizing marketing activities by leveraging analytics, conducting tests, and applying insights to improve performance
Excellent planning and organizational skills; demonstrated ability to implement projects and meet deadlines
Strong business acumen skills, including comfort with financial metrics and Key Performance Indicators (KPIs)
Clear and concise presentation and written communication skills
Experience working with clients to deliver solutions that meet their needs
Preferred Qualifications
Demonstrated leadership ability
Knowledge of Medicaid, Medicare, healthcare, pharmacy and/or clinical concepts and conditions
Additional Information
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is …
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Dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Illinois Montana Remote US South Dakota Work from a dedicated space Work from a dedicated space lacking ongoing interruptions Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Work from Home in the state of California, Illinois, Montana, or South Dakota
Benefits/PerksBonus incentive plan Career development opportunities Competitive benefits Dental Employee charity matching Employee charity matching program Health benefits Health benefits effective day 1 Life Insurance Medical Paid parental and caregiver leave Paid Time Off Parental and Caregiver Leave Personal holidays Recognition pay Scholarships Scholarships for eligible dependents Time off Tuition Assistance Vision Vision Benefits Volunteer time Volunteer time off
Tasks- Communication
- Data Management
- Reporting
- Training
Advertising Analytic Analytics BI Business Business Acumen Business Development Campaign Management Clinical Communication CRM Data Data Management Design Thinking Financial metrics Healthcare HIPAA Leadership Marketing Marketing Planning Medicaid Medicare Modeling Network Organizational Pharmacy Presentation Recruitment Regulations Reporting Security Training Wellness Written communication
Experience5 years
EducationAdvertising Analytics Bachelor's Bachelor's degree Bachelor's degree in marketing Business Communication Communications Education Healthcare Management Marketing
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9