Senior CPQ Specialist

About the Team:

Supported by the Director of GTM Systems, we are a team of Salesforce builders contributing to the operational excellence of Sales, Service and Marketing through the lead-to-cash process life cycles. We provide leadership and expertise on our systems company-wide, generating the vision for our systems portfolio to match the "what is needed" with what gets built and delivered.

About the Role:

As the Salesforce Sr. CPQ Specialist, you will be a key member of the GTM Systems team, responsible for the design, configuration, and ongoing maintenance of our Salesforce CPQ solution. You will play a critical role in enabling our sales teams to efficiently and accurately quote and configure complex deals, driving revenue growth and improving operational efficiency.

• Lead the design, development, and implementation of complex CPQ solutions: This includes configuring price rules, discount schedules, product bundles, and other CPQ features to accurately reflect our pricing models and business rules.
• Provide ongoing support and maintenance of the CPQ environment: Troubleshoot issues, resolve user queries, and ensure the accuracy and integrity of CPQ data.
• Collaborate with cross-functional teams: Work closely with revenue operations, sales, product, finance, and legal teams to gather requirements, understand business needs, and ensure that the CPQ solution meets all business objectives.
• Drive continuous improvement: Identify opportunities to enhance the CPQ solution, improve user experience, increase efficiency, and reduce quote cycle time, minimize errors, and enhance the overall customer experience.
• Stay current with Salesforce CPQ best practices and new features: Continuously learn and apply new knowledge to improve the effectiveness of the CPQ solution.
• Participate in the full software development lifecycle: Contribute to design, development, testing, and deployment of CPQ solutions.
• Document and maintain all CPQ configurations: Ensure that all configurations are well-documented and easily understood by other team members.
• Support Sales Enablement in training and support to sales teams: Educate sales teams on the use of the CPQ solution and ensure they are effectively utilizing all its features.
• Contribute to the overall success of the GTM organization: Play a key role in enabling the sales team to achieve its revenue targets.
• Collaborate effectively with stakeholders: Build strong relationships with sales leaders, product managers, and other key stakeholders to understand their needs and ensure alignment.
• Communicate effectively: Clearly and concisely communicate technical information to both technical and non-technical audiences.
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