Senior Commercial Consultant
USA-Ann Arbor-6300 Interfirst Dr, United States
The Deal Desk team are the strategic advisors/partner to Thomson Reuters Go-To-Market functions/teams, facilitating the deal structures and requests that our clients demand which fit into TR strategy. It drives scale within the Go-To-Market functions, allowing Sales to focus on selling, while creating efficiencies, profitability, and enables effective governance. The Deal Desk Senior Commercial Consultant will be an expert in our policies, processes, and systems. They will advise, coach, and train Sales Reps on a day-to-day basis to efficiently work with TR sales processes, and policies. Additionally, each Deal Desk Senior Commercial Consultant will be expected to lead initiatives to improve our processes, and/or systems.
About the Role
In this opportunity as a Senior Commercial Consultant you will:
- Serve as the go-to trusted advisor for the Sales/Business Segment teams for solving complex commercial problems, enacting deal strategy through the deal process. Coordinating and leading the deal execution through internal process and systems.
- Serve as an expert in advanced Deal Desk activities for complex/strategic deal structuring.
- Lead ongoing and month end reporting as well as other activities to drive data driven decisions.
- Educate Sales teams on changes in processes, policies, and best practices to improve performance of the sales cycle, releasing Sales capacity to core sales activities.
- Lead projects with cross-functional teams in support of executing selling activities, in the rollout of new/enhanced product releases and policies, and in the improvement in processes
- Ensure governance is in place so that Sales teams are operating within the Rules of Engagement and Commercial Policy. Working directly and partnering with cross-functional teams to drive effective governance for TR and its policies.
- Understand end-to-end processes across OTC and serve as an expert on the roles and responsibilities of cross-functional support teams, resulting in accelerated resolution of issues.
- Identify, scope, and deliver process and systems/automation improvements in operations for the Sales cycle.
- Work in a dynamic environment and adapt to new business processes/practices/standards.
- Serves as a coach and mentor to other team members, assisting with onboarding, day-to-day training, coaching, and collaborating to solve commercial problems.
- Take ownership and program manage issues that are barriers to closing deals effectively, drive resolution across all back-office teams.
- Demonstrate the ability to go “above and beyond” in the support of our sales cycle and clients.
- Flexibility to transition into different support roles within the team based on the needs of the business is required.
About You
You’re a fit for the role of Senior Commercial Consultant if your background includes:
- Bachelor’s degree or equivalent experience
- 4+ years of professional experience in a client facing role.
Preferred Qualifications & Attributes:
- Experience across the sales cycle, customer contracting, leading/managing complex projects
- Background in SaaS and content products, commercials, contracting and sales cycles.
- Proven track record in supporting RFP’s and contracting with US government & its related agencies, selling is a plus
- Excellent interpersonal and communication skills
- Excellent partnership skills and proven track record working across different functional groups, in different regions, across cultures where face to face opportunities is minimal.
- Ability to learn quickly, adapt in a dynamic and collaborative environment.
- Ability to work in complex matrix environment within a team or as a single contributor.
- Strong business acumen, organizational, time management skills and attention to detail
- Ability to effectively evolve the status quo and enhance working practices.
- Focus on delivering and executing against agreed OKR’s
- Comfortable with change and an ability to thrive in a fast-moving environment.
- Works effectively in a high stress and pressured environment and to tight deadlines.
- Proficient with Google and Microsoft Office products
- Experience with Salesforce, Order Capture, SAP and Oracle is a plus
- Ability to process a high volume of transactions with accuracy and integrity
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What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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More information about Thomson Reuters can be found on https://thomsonreuters.com.
ApplyJob Profile
2-3 days a week in the office Hybrid work model
Benefits/PerksComprehensive benefit plans Comprehensive benefits Comprehensive benefits package Employee incentive programs Flexible Vacation Headspace app subscription Hybrid work Hybrid work model Inclusive culture Learning access LinkedIn Learning access Mental Health Days Mental Health Days Off Networking Paid Time Off Paid volunteer days Parental leave Personal and professional growth Tuition reimbursement Volunteer days Work from another location Work-life balance World-class talent
Tasks- Advise sales teams
- Drive process improvements
- Educate on processes
- Lead deal execution
- Manage project issues
- Mentor team members
- Reporting
Accounting Client Management Closing Coaching Communication Contracting Cross-functional Collaboration Data analysis Deal structuring Governance Interpersonal Microsoft Office Onboarding Operations Organizational Process Improvement Project Management SaaS Sales Salesforce Sales Strategy SAP Strategy Time Management Training
Experience4 years
EducationAccounting Bachelor's degree Business Equivalent experience
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9