Senior Cloud Engineer

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.

Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success.  Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance.  We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions.  We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture!

At Credit Acceptance, cloud computing continues to allow us to modernize and consolidate IT infrastructure, automate workloads, and pursue next-generation innovation. To continue this transformation, we’re seeking an experienced cloud engineer with expertise in the strategy, design, development, and implementation of large-scale projects in the cloud. The ideal candidate is experienced in cloud-based tech, with a firm grasp of emerging technologies, platforms, and applications, and ability to customize them to help our business become more secure and efficient. Extensive knowledge of cloud maintenance and advanced industry knowledge is key to keeping us on the cutting edge. From day one, you’ll have an immediate impact on the day-to-day efficiency of our IT infrastructure and an ongoing impact on our overall growth. The Cloud Engineer is responsible for architecture, administration, maintenance and availability of all cloud infrastructure and supporting tools. Additionally, Cloud Engineer demonstrates and encourages a culture of automation, orchestration and efficiency. The position helps drive a cloud strategy that is consistent with the department and business goals.

Outcomes and Activities:

• This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required.  However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member.

• You will be measured on your ability to perform the following activities effectively.

• Work in tandem with our Infrastructure & IT teams to identify and implement the most optimal cloud-based solutions for the company

• Define and document best practices and strategies regarding cloud deployments and maintenance

• Provide guidance, thought leadership, and mentorship to development teams to build cloud competencies

• Ensure application performance, uptime, and scale, maintaining high standards of quality and thoughtful design

• Managing cloud environments in accordance with company security guidelines

• Reliably supporting the technology our internal customers depend on to do their jobs.

• Supporting the collection, filtering, prioritization, and planning of the 'right work.'

• Schedule's installations and upgrades and maintains systems in accordance with established policies, procedures, and Service Level Agreements.

• Works with Backup Administrator to develop a data protection strategy that conforms with the established requirements.

• Conducts routine environment audits of cloud accounts for compliance with established standards, policies, configuration guidelines and procedures.

• Maintains a comprehensive cloud library of all supporting documentation.

• Responsible for assisting in the development of cloud strategies.

• Participates in an on-call rotation.

• Automate system deployments using standard automation tools such as Puppet, Git, Terraform, CloudFormation, etc.

• Participates, and enhances the Disaster Recovery process.

• Cloud Management Platform Administration

Competencies: The following items detail how you will be successful in this role.

• Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer’s shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience.
• Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions.
• One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively.
• Owner’s Mindset: Owner’s Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business.

Requirements:

• Minimum of 3+ years of experience supporting Cloud/Hybrid environments with a strong background with AWS

• Experience with SaaS, Paas, and IaaS deployments in the Cloud

• Ability to learn and leverage other cloud technologies such as Azure, Oracle, Google etc.

• Documented history of providing continuous improvements / enhancements using cutting edge technology

• Write and augment scripts in various automation, orchestration, scripting, or programming languages

• Experience developing and maintaining performance metrics and graphs

• Proven ability to collaborate with multi-disciplinary teams of business analysts, developers, data scientists, and subject matter experts

• Ability to right-size cloud infrastructure with cost, and performance in mind

• Ability to participate in an on-call rotation

Preferred Experience:

• Experience in a hybrid Cloud/Data Center environment supporting various multi-tier and microservice applications

• Experience with other clouds like Azure, Oracle, Google, etc

• Experience with backup and data protection technologies

• Experience with patching tools

• Experience with virtualization environments

• Experience using configuration management tools such as Puppet, Chef, Terraform, CloudFormation, etc.

• Experience working with monitoring/trending software such as CloudWatch, ELK, Splunk, etc

• Working knowledge of DevOps processes

Target Compensation: A competitive base salary range from $109,068 - $159,966.  This position is eligible for an annual variable cash bonus, between 7.5 - 15%. Final compensation within the range is influenced by many factors including role-specific skills, depth and experience level, industry background, relevant education and certifications. 

 

Candidates who reside in the following major metropolitan areas may be eligible for a premium on top of the posted range based on their specific zone: San Francisco, Seattle, Boston, New York City, Los Angeles and San Diego. 
 

INDENGLP

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#LI-Remote

Benefits

• Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work 

Our Company Values:

To be successful in this role, Team Members need to be:

• Positive by maintaining resiliency and focusing on solutions
• Respectful by collaborating and actively listening
• Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
• Direct by effectively communicating and conveying courage
• Earnest by taking accountability, applying feedback and effectively planning and priority setting

Expectations:

• Remain compliant with our policies processes and legal guidelines
• All other duties as assigned
• Attendance as required by department

Advice!

We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term.  If you are actively looking or starting to explore new opportunities, send us your application!

 

P.S.

We have great details around our stats, success, history and more.  We’re proud of our culture and are happy to share why – let’s talk!

Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.

Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person’s age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.

California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.

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