Senior Client Engagement Manager Real-World Data

 

Senior Client Engagement Manager Real-World Data

 

What you will be doing:

• The Senior Manager, Real-World Data plays a crucial role in supporting commercial strategies for data and analytic products and services, utilizing real-world evidence to support decision-making. This role merges medical expertise, strategic account management skills, and an innovative data-driven mindset to nurture new sales opportunities and expand and strengthen relationships with existing clients. A key focus of this role is driving client value and retention, ensuring sustained satisfaction and loyalty through consistent engagement and the delivery of exceptional service. The Senior Manager works independently while maintaining relationships with commercial, research, innovation and product teams to help inform next-generation solutions and with operations teams to ensure the delivery of high-quality, data-driven solutions that meet the needs and expectations of clients and the company.

Key Responsibilities

Healthcare Data Expertise – 40%

• Lead data-focused discussions with clients and internal teams.

• Provide clinical insights and expertise on data-related issues, ensuring that client inquiries are effectively addressed.

• Develop and maintain a deep understanding of the company's data products and services.

Client Communication and Liaison – 30%

• Serve as the primary point of contact for clients on data-related matters.

• Enable clients to garner the most value from Premier data through RWD analytic guidance and use case support in the pre and post-sale phase

• Develop and communicate technical, clinical, operational, and business specifications to internal and external teams

• Lead post-sale enablement sessions to impart your expertise and recommendations on the effective use of data for client’s business needs.

• Build and maintain strong relationships with clients, ensuring their needs are understood and met.

• Communicate complex data concepts in a clear and accessible manner to various stakeholders

Product Demonstrations – 20%

• Conduct demonstrations of the company’s applications, showcasing the capabilities and value of its data products.

• Collaborate with the sales and product teams to tailor demonstrations to the specific needs of potential clients.

Strategic Development and Adaptability – 10%

• Participate in the development of the company's data strategy, contributing insights based on client interactions and market trends.

• Adapt to evolving business needs, taking on additional responsibilities related to product management or strategic planning as required.

​Required Qualifications

Work Experience:

Years of Applicable Experience - 5 or more years

Education:

High School Diploma or GED (Required)

 

Required Certifications/Licensing

MD, PharmD, MSN, BSN

Preferred Qualifications

Skills:

• Understanding of a variety of Healthcare data sources, including EMR, Claims, labs, patient-reported outcomes, etc., and healthcare data coding standards (e.g. ICD, CPT, HCPCS, CVX, LOINC, NUCC taxonomy, etc)

• Demonstrated organizational and interpersonal skills

• Strong technical skills using Microsoft Products

• Use of Business Intelligence tools such as Tableau, PowerBI

• Computer Languages (R, SQL, Python) and/or Analytic Software (STATA, SPSS, SAS)

• Strong communication skills (verbal and written) to express complex ideas

Experience:

• 2+ years providing patient care

• 3-5 years healthcare research

• Experience in the life sciences or healthcare informatics industry.

• Background in product management, with an understanding of product lifecycle and market dynamics

Education:

• Medical Background MD, PharmD, PA, MSN, BSN
• Graduate degree in Epidemiology, Biostatistics, Clinical Informatics, or related quantitative field

Location:

• East Coast or central time zone preferred

 

Additional Job Requirements:

• Remain in a stationary position for prolonged periods of time 

• Be adaptive and change priorities quickly; meet deadlines 

• Attention to detail 

• Operate computer programs and software 

• Ability to communicate effectively with audiences in person and in electronic formats.   

• Day-to-day contact with others (co-workers and/or the public) 

• Making independent decisions 

• Ability to work in a collaborative business environment in close quarters with peers and varying interruptions 

 

Working Conditions: Remote

 

Travel Requirements: Travel 21-40% within the US

 

Physical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met.

 

Premier’s compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier’s internal salary range for this role is $80,000 - $148,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.

Employees also receive access to the following benefits:

·       Health, dental, vision, life and disability insurance

·       401k retirement program

·       Paid time off

·       Participation in Premier’s employee incentive plans

·       Tuition reimbursement and professional development opportunities

Premier at a glance:

• Ranked #1 on Charlotte’s Healthiest Employers list for 2019, 2020 and 2022, and 49th Healthiest Employer in America (2022)
• ​Named one of the World’s Most Ethical Companies® by Ethisphere® Institute for the 13th year in a row
• The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting
   

Employees receive:

• Perks and discounts
• Access to on-site and online exercise classes
• Paid time off to volunteer in their communities

Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.
 

Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply.  EEO / AA / Disabled / Protected Veteran Employer.

Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at 704.816.5200.

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