Senior Claims Adjuster

At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world.

The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.

DUAL North America, Inc. is seeking a

Title: Senior Claims Adjuster

Travel: 5%-15%

Work Environment: Remote/ hybrid

Salary Range: $95,000-$130,000

About the role:
DUAL North America, Inc. is seeking a Sr. Claims Adjuster to join its subsidiary group, NBIS. The NBIS office is in Atlanta, GA but this position can be fully remote or hybrid. This individual will handle moderate to high exposure commercial auto and general liability claims involving bodily injury and property damage.

Essential Functions:

• Exercises proper judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the claim
•  Understanding and issuance of Reservation of Rights, Denial and general coverage position letters
• Interacts extensively with various parties involved in the claim process
• Utilize critical thinking and solid judgment to solve problems, make decisions and resolve issues inherent in handling losses, as well as plan and organize activities throughout the claims management process
• Successfully negotiate the settlement and disposition of bodily injury and property damage claims; interpret related claims documentation
• Documents and communicates all claim activities timely and effectively and in a manner which supports the outcome of the claim file
• Handles claims consistent with NBIS client and corporate policies, procedures and "Best Practices", and also in accordance with any statutory, regulatory and ethics requirements
• Performs other duties as assigned

Job Requirements (education, experience, skills):

• College graduate and/or applicable insurance industry training and/or experience.
• Five (5) years of Claims Examiner experience is required; Ten (10) or more years is preferred with a consistent high level of performance and achievement in handling commercial auto and general liability bodily injury and property damage claims.
• Excellent oral and written communication skills
• Excellent customer service and negotiation skills
• Understanding of the …