Senior Claim Adjuster

Our Story

Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.

What’s in Store 

We're on the lookout for a Senior Claim Adjuster. As a Senior Claim Adjuster you will investigate diverse claims, provide time reports, conduct thorough diary reviews, manage litigation and maintain excellent organizational skills.

To be successful in this role, you must possess high level attention to detail and problem-solving skills, be self-disciplined and display a high-level of personal motivation, and demonstrate superb communication skills, verbal and written, conducted in a timely manner. You must have at least 3 years of experience handling premise liability, property damage, bodily injury, and litigated claims. Additionally, you will need to be capable of working collaboratively and independently with minimal supervision and display superior time management skills with capability of working with and meeting deadlines. 

Responsibilities and Duties

• Manage a caseload of approximately 150 claim files, with multiple claimants, pertaining to municipal operations liability  
• Regularly review and adjust reserves with varied exposures for property damage and/or bodily injury claims
• Adjudicate claims in an expeditious manner
• Set and maintain diaries
• Complete client reporting in a timely manner
• Document all correspondence, reports, discussions, and decisions in the claims system
• Display superior report and letter writing skills
• Notify management of any situation which may affect the underlying claim
• Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together
• Perform other duties as assigned

This role is a full-time remote position with the ideal candidate residing in Oklahoma.

Your Expertise, Skills, and Abilities

• College degree and insurance certifications are preferred
• At least three (3) years liability experience, preferably in premises liability, bodily injury, auto and property 
• Preferred adjusters license for OK or TX
• Advanced experience and knowledge in the following:
  1. Liability Insurance Policies 
  2. Self-insured retention (SIR) 
  3. Excess policies 
  4. Tiered Deductibles 
  5. Proper reserving, excess carrier reporting and notice, reservation of rights letters. 
  6. Client and account management. 
  7. Client and claims reporting 
• Third-party administrator (TPA) experience strongly desired 
• Experience handling claims for municipalities strongly desired  
• Proficient knowledge of claims operations platforms, Microsoft Office  
• Desired insurance certification: AIC, AIM, ARM, CPCU 

Benefits

At Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:

• Medical, dental, and vision plans to ensure your health and that of your family.
• A 401k plan with employer matching to help you build a secure financial future.
• Our time-off policies, including Discretionary Time Off for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment.
• Paid holidays.
• Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones.

Diversity and Inclusion

Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.

#LI-REMOTE

#LI-NP1