Senior Business Systems Analysis Professional
Remote US
Job Description Summary
Technology is what will help us create a more integrated healthcare experience for our members as they use a number of services across Humana. We are in search of a Senior Business Systems Analysis Professional to be a liaison between operations and IT and assist in making decisions on testing features/functionality of our provider systems to overall improve the experience for our members and providers.
Senior Business Systems Professional formulates and defines systems and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. In this role you will monitor and measure relevant performance metrics to assess the performance of IT resources and optimizes performance through process improvement activities. The team is accountable for delivering and supporting innovative advanced automation solutions, resulting in operational efficiency improvements. The team works on complex projects, developing and maintaining industry leading software.
Use your skills to make an impact
Required Qualifications
- Bachelors degree and 3+ years of analytics, systems testing, product support or related field OR 5+ years of analytics, systems testing, product support or related field
- Professional experience utilizing ad-hoc query tools and data repositories that support data extraction and manipulation
- 1+ years of problem analysis and process experience
- Prior experience working directly with technical developers as well as the end users of a system.
- Professional experience utilizing Knowledge of Systems Development Life Cycle
- Professional experience with Office suite, intermediate to advance skills in Excel, Access
- Must meet Humana’s Work At Home Connectivity policy
- Meet location/travel requirements listed under additional information
Preferred Qualifications
- Knowledge of Waterfall and Agile Development Methodologies
- Humana Provider Data Experience
Additional Information
Travel: 10%
Hours: 8am-5pm Eastern time zone hours, regardless of location. Also, some night and weekend work is required.
The candidate could qualify for any – remote, hybrid, or office.
Virtual Interview Format
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Work at Home Connectivity Requirements
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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California Dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Illinois Montana Must meet work at home connectivity policy Remote US Some night and weekend work required South Dakota Work from a dedicated space Work from a dedicated space lacking ongoing interruptions Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Work from Home in the state of California, Illinois, Montana, or South Dakota
Benefits/Perks401k retirement 401k Retirement Savings Bonus Incentive Bonus incentive plan Caring community Competitive benefits Dental Disability Flexible work arrangements Holidays Internet expense reimbursement Life Life Insurance Medical Paid parental and caregiver leave Paid Time Off Parental and Caregiver Leave Personal holidays Smart healthcare decisions Support whole-person well-being Telephone equipment provided Time off Vision Vision Benefits Volunteer time Volunteer time off Work From Home
Tasks- Analysis
- Liaison between operations and IT
- Monitor performance metrics
- Optimize performance through process improvement
- Process Improvement
- Training
Access Ad-hoc Query Tools Agile Agile Development Agile Methodology Analysis Analytics Automation Automation solutions BI Business Business Systems Analysis Compensation Data Data Extraction Data manipulation Dental Efficiency Excel Healthcare Healthcare experience Healthcare services HIPAA Insurance IT Leadership Life Insurance Medicaid Medicare Metrics Office Suite Operational Efficiency Operations Performance Metrics Policy Problem Analysis Process Improvement Product Support Recruitment Systems Development Life Cycle Systems Testing Technical Technology Testing Training Travel Vision Waterfall Waterfall methodology Wellness
Experience3 years
EducationAnalytics Associate Bachelor's degree Business Education Healthcare Higher IT Operations Related Field
Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9