Senior Business Analyst

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference. 

 

Our HES team works side by side with customers to articulate a vision for success, and then make it happen. We know success doesn't happen by accident. It takes the right team of people, working together on the right solutions for the customer. We are looking for a seasoned Business Analyst who will be a key driver to make this happen.

The products that comprise the program you will be working on are mission critical systems for the federal government. They are used every day by tens of thousands of healthcare providers across the country to ensure patients are receiving the highest quality of care possible. We build this software using modern technologies, DevOps practices, and cloud-based infrastructure. The work setting is highly dynamic, with numerous project teams (each with multiple Scrum teams) working towards a common vision to deliver an integrated solution.

You will play a pivotal role on a high performing Agile software development team, driving the communication between the development team and the client through the execution of the product backlog.  You will build a holistic understanding of the system such that upstream inputs and downstream dependencies can be properly managed. You will work to refine the product backlog alongside the product owner and program manager. You will engage with individuals from many different disciplines across the team, including subject matter experts, business analysts, architects, and technical leads. You will develop and enforce team standards for documentation and ticketing to best communicate the requirements from stakeholders to team members.

Our core work hours are 10am - 4pm Eastern Time with the option to start earlier or work later depending on your time zone.

Responsibilities:

• Define acceptance criteria for all User Stories
• Troubleshoot problems as they arise by understanding the holistic system implementation
• Manage communication between primary stakeholders and the development team
• Develop use case scenarios based off of business requirements for Feature development work
• Maintain an up-to-date working knowledge base for business requirements
• Refine technical requirements from business requirements for use by systems engineers
• Effectively break down Features and Epics into User Stories
• Standardize the delivery of User Stories to team members for technical refinement
• Collaborate closely with a wide range of individuals on the Agile team
• Refine the vision of the program and products alongside the product owner
• Communicate daily and weekly progress to key stakeholders
• Perform an active role preparing plans for Program Increment Planning meetings as part of the Scaled Agile Framework (SAFe) process

Basic Qualifications:

• Bachelor’s degree required (degree in Computer Science, Business, or Communications strongly preferred)
• 5+ years of relevant experience with at least 4+ years as a Business Analyst
• Candidate must be able to obtain and maintain a Public Trust clearance
• Candidate must reside in the US, be authorized to work in the US, and work must be performed in the US
• Candidate must have lived in the US 3 full years out of the last 5 years

Professional Skills:

• Experience on a software development team building modern software products
• Clear and concise written communication
• Flexible and willing to accept a change in priorities as necessary

Preferred Qualifications:

• Master's degree in Computer Science, Business, or Communications is strongly preferred
• Experience with SQL
• Experience working with ETL pipelines or data-driven frameworks is strongly preferred
• Experience working in the healthcare industry
• Experience working on a project using the Scaled Agile Framework
• Federal Government contracting work experience
• Prior experience working remotely full-time

Job Location: This position requires that the job be performed in the United States.  If you accept this position, you should note that ICF does monitor employee work locations and blocks access from foreign locations/foreign IP addresses, and also prohibits personal VPN connections.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$70,700.00 - $120,190.00

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