Senior Bodily Injury Adjuster (Remote)
Wawanesa Virtual - Colorado - 2004, United States
Job Summary
The Bodily Injury Representative Sr. contributes to Wawanesa's goal of delivering an exceptional and consistent claims service experience through the fair and equitable adjustment of large, complex injury claims.
Job Duties
- Provide exceptional customer service
- Interpret policy wordings, determine policy coverage and ensure appropriate reserving
- Investigate losses to determine liability including attending loss locations and meeting directly with insureds, claimants and others
- Evaluate relevant information from various sources including medical, legal, financial and vocational to quantify loss
- Negotiate with insureds, claimants, lawyers and insurers
- Coordinate services with vendors and service providers
- Adjust claims from inception to completion in a proactive manner
- Provide technical advice and guidance to junior staff
- Maintain accurate records based on company standards and policies within the claims system
- Supplement the National Catastrophe Team as required for Corporate Catastrophe Response in any region
- Remain up-to-date with legislative changes and trends in the insurance industry
Qualifications
- 2+ years auto liability insurance adjusting experience, with at least 1-year bodily injury claims adjusting
- Excellent knowledge of medical and legal terminology
- Effective customer service skills including empathy and concern for our customers
- Excellent communication skills, both written and oral
- Excellent investigative and analytical skills
- Highly proficient time management and organizational skills with the ability to prioritize work in a fast paced, changing environment
- Detail oriented with a critical degree of accuracy regarding data entry
- Excellent negotiation skills
- College/University degree preferred
Compensation: Depends on experience and varies by location.
Colorado Compensation:
- The pay range for this position is $31.77 - $50.04 per hour, depending on experience.
- This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek or more than 12 hours in a workday.
Nevada Compensation:
- The pay range for this position is $33.36 - $50.04 per hour, depending on experience.
- This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek.
Washington Compensation:
- The pay range for this position is $31.77 - $47.66 per hour, depending on experience.
- This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek.
Remarkable benefits:
• Health coverage for medical, dental, vision
…
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401(k) with match Dental Employee recognition Health coverage Medical Remote work Remote work opportunities Tuition Assistance Vision Work From Home
Tasks- Adjust claims
- Coordinate services
- Evaluate information
- Interpret policy
- Investigate losses
- Maintain records
- Negotiate
- Negotiate with stakeholders
- Provide customer service
- Support catastrophe response
Analytical Claims adjusting Claims Adjustment Communication Customer service Data Entry Detail oriented Empathy Insurance Investigative Legal terminology Liability investigation Medical terminology Negotiation Organization Organizational Policy interpretation Property Insurance Time Management
Experience2 years
EducationCollege degree Management University Degree
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9