Senior Analyst, Compliance Monitoring

About the team

The Zillow Group Compliance team develops and implements operational compliance systems to ensure adherence to state, federal, and local laws as well as internal policies. As a growing team dedicated to excellence, we collaborate closely with all Zillow departments, particularly in regulated areas like Zillow Home Loans, Zillow Group Marketplace, Zillow Insurance Services, Zillow, Inc. real estate brokerage, and title & escrow operations. The compliance monitoring team plays a crucial role in protecting the organization by ensuring business operations align with relevant regulations and policies. As a key contributor to our compliance strategy, you'll help uphold our processes, monitor regulatory adherence, and support innovative technologies to enhance compliance practices.

About the role

We are looking for an agile and detail-oriented Compliance Monitoring Senior Analyst to join our Compliance Monitoring team. In this role, you will be responsible for ensuring accurate and detailed compliance monitoring activities across multiple lines of business. You will also help facilitate the program that ensures appropriate access to specific systems throughout Zillow Group. You will play a vital role in crafting comprehensive reports for diverse audiences and assist in integrating new technologies, including AI, into our compliance monitoring framework.

• Monitor calls, documents, or other communications for adherence to compliance requirements.

• Review and ensure the accuracy of compliance reviews conducted by other team members for multiple lines of business.

• Support the User Access Review program by facilitating User Access Review activities for specific ZG systems.

• Understand legal and regulatory requirements for regulated industries, including but not limited to mortgage and real estate.

• Process and analyze a high volume of data from platforms such as Gong and Tableau.

• Maintain accurate reporting for all compliance monitoring activities for a variety of audiences.

• Assist in the adoption of new and emerging technologies for the compliance monitoring program, including AI.

This position offers a unique opportunity to work in a dynamic environment with a focus on innovation and compliance excellence.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $75,100.00 - $119,900.00 …