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Security GRC Lead

United States - Massachusetts - Remote

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description
 

The GRC Lead is a position within the Sprinklr Security Governance, Risk, and Compliance (GRC) team, reporting to the Director, GRC. The role will be responsible for assisting the GRC team in the planning and delivery of critical compliance reports and certificates, including SOC 2, ISO 27001, SOX ITGCs, PCI-DSS and other relevant programs. 

They will also assist the team in documenting, assessing, and tracking the remediation of any issues and risks raised during audit examinations and risk assessments.

Responsibilities:

  • Manage and support audit engagements (e.g. SOX, PCI-DSS, SOC 2, HIPAA, ISO 27001), the audit request lists and ensure requests are being fulfilled appropriately by stakeholder management;

  • Coordinate and collate required evidence for external and internal audit support;

  • Managing the control and process libraries, and assisting the business in implementing internal controls;

  • Contribute to meetings by preparing agendas, document meeting minutes, and help track the completion of follow up;

  • Lead junior staff to ensure critical tasks are completed on time and per requirements;

  • Lead Internal/External Audits as it relates to documenting or evidencing control management practices;

  • Lead/participate in Risk Assessments and documenting risks within the risk register, and identifying and documenting the risk treatment;

  • Assist the business to document, assess, and remediate any issues raised during audit examinations and risk assessments;

  • Assist in management of Sprinklr security standards and policies;

  • Update and maintain the GRC Confluence and share drives;

  • Assist with management of risks, controls and requests in the GRC tool; and

  • other duties or tasks as assigned by management

  • As this is a global organization, the GRC Lead may occasionally be asked to attend conference call meetings outside of normal respective office hours.

Qualifications:

  • A Bachelor's degree in a technical/security field or a non-technical degree with combination of governance, risk and compliance-related work experience;

  • At least 5-7+ years of experience in risk, compliance management or in an …

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