Salesforce Solution Architect

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

About The Role

Cloudflare is seeking an experienced Salesforce Solutions Architect to support the Channel & Alliances organization. This is a high impact role for an experienced IT professional who is looking for an opportunity to directly impact Channel strategy and operational execution. In this role you will work closely with Cloudflare’s Partnerships and Alliances organization, Partner Operations, Sales, and Marketing to develop and build out the System solutions to support Partner Sales at Global scale. You will own dedicated workstreams from the technical delivery standpoint to ensure channel sales process development and optimization providing valuable pipeline reporting and an outstanding experience for Cloudflare’s Partners.

The ideal candidate will have high proficiency in analyzing business requirements and work with technical resources on prioritizing and delivering of system solutions, with a view of making strategic recommendations to support the growth of Cloudflare’s channel ecosystem. You will have an opportunity to help with the transformation and growth of our channel by implementing new routes to market and build the partner systems for our partner business for scale. 

This role is a great fit for you if you are a self-starter, able to thrive in an environment that requires operating with a high degree of autonomy, and are driven by the opportunity to make a significant impact in a high growth, fast paced environment. 

Job Summary:

We are seeking an experienced Salesforce Architect specializing in Partner/Channel and Alliances Sales. The ideal candidate will have deep expertise in designing, implementing, and optimizing Salesforce processes that support partner ecosystems, including partner sales, deal registration, quoting, and order management. You will also focus on building a Partner 360 view to give insights into partner influence on deals and provide solutions for business planning and compliance management within the partner portal. You will be instrumental in revamping opportunity paths and integrating upstream and downstream processes to create a seamless experience from deal registration to order fulfillment, including syncing with external Financial systems like NetSuite,Rev Pro,Stripe  and Entitlement Systems.

Key Responsibilities:

• Lead the architecture, design, and implementation of Salesforce solutions tailored to partner and channel sales models.
• Revamp and optimize Opportunity Path stages specific to partner deals, aligning processes with business needs.
• Oversee the setup and integration of Partner Portals, ensuring seamless deal registration, Partner 360 views, and partner management.
• Design and implement end-to-end processes for partner quoting and order management, including syncing orders to NetSuite.

• Develop and integrate modules like business planning and compliance management into the partner experience within Salesforce.
• Collaborate with cross-functional teams including IT, SalesOps, and Finance to streamline upstream and downstream processes.
• Ensure the Salesforce platform scales with business growth and adapts to new partner/channel sales strategies.
• Provide technical leadership and mentorship to Salesforce developers and administrators on best practices related to partner sales architecture.
• Design solutions for data integration, migration, and synchronization between Salesforce and third-party systems like NetSuite.

Required Qualifications:

• Proven experience as a Salesforce Architect, with specialization in Partner/Channel and Alliances Sales processes.
• Deep understanding of Salesforce CRM architecture, including Opportunity Paths, Deal Registration, Partner Portals, Partner 360 views, and Salesforce PRM.
• Strong expertise in upstream and downstream Salesforce processes including quoting, order management, and integration with ERP systems like NetSuite,Stripe,Rev Pro etc.
• Experience in designing partner-specific solutions, including business planning, compliance management, and channel sales automation.
• Proficiency in integrating Salesforce with external systems through APIs, middleware, and data sync tools.
• Deep understanding of how Channel Quoting,Pricing,Configurations,Price Lists and Order management including contracting process works within the Salesforce /CRM Platform
• Excellent problem-solving skills, with the ability to design scalable, high-performance solutions.
• Strong communication skills and the ability to work with both technical and non-technical stakeholders.

Preferred Qualifications:

• Salesforce Architect certifications such as Application Architect or System Architect.
• Experience with Salesforce CPQ, Community Cloud, compliance management, and NetSuite integration.
• Familiarity with consumption-based pricing models and channel sales incentive programs.

Compensation

Compensation may be adjusted depending on work location.

• For Colorado, Illinois, Maryland and Minnesota based hires: Estimated annual salary of $176,000 - $215,000.
• For New York City, Washington, Washington D.C. and California (excluding Bay Area) based hires: Estimated annual salary of $194,000 - $237,000.
• For Bay Area based hires: Estimated annual salary of $202,000 - $246,000.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.