Salesforce Business Analyst
Milwaukee, Wisconsin, United States, United States
Scope of role
Our Digital Solutions team is looking for a Salesforce Business Analyst who is passionate about enabling all types of users to get the most out of Salesforce. The right candidate will have a strong blend of communication skills, business acumen and platform knowledge. The right candidate will be energized by managing multiple Salesforce Cloud solutions (Sales, Marketing, Service, Service Cloud Voice, Field Service Management, Experience Cloud, Order Management, CPQ and Logik.IO).
Key Responsibilities
In this individual contributor role, you will be working alongside an enthusiastic and talented team with diverse backgrounds, including the Product Owner, Developer, Sr. Business Analyst and fellow Salesforce Administrators. You will be supporting an environment with over 2,800 users. You will be responsible for analyzing the business needs and problems, developing solutions to improve our business processes. Analyze an organization or business domain, document the business or processes or systems, assessing the business model or its integration with technology.
Drive identification of requirements across business units and identify system processes through evaluation of business objectives, drivers, and success metrics
Document business requirements and detailed functional and technical specifications from multi-department stakeholders for review and delivery to the development team using agile model as well as develop epics, user stories, and their acceptance criteria for agile delivery
Evaluate, analyze, and communicate system requirements on a continuing basis, and maintain system processes, including the delivery of regular status reports to all appropriate parties
Participate in project delivery and process optimization to support the execution of projects using various project methodologies including performing configuration within a variety of software packages
Identify change management processes and techniques to handle change within a business with minimal disruption to business activities
Design agile change strategies to help navigate the transformation process and prepare for future releases
Maintain awareness of best practices including processes and technology and identify opportunities for improvement of existing functionality
Ability to take a topic of higher complexity and break it into topics that are digestible by technical and non-technical stakeholders
Handle multiple engagements simultaneously without compromising accountability or reducing level of engagement
Experience designing and delivering practical change interventions including stakeholder assessments, change impact assessments, and communication plan
Provide guidance feedback to more junior analysts within the team to elevate their level of capabilities
Qualifications
Technical Skills Preferred/Required:
Minimum 5 years of Salesforce CRM experience as a Business Analyst or Business Systems Analyst required
Change management experience preferred
Project management experience preferred
Salesforce Business Analyst Certification preferred
Salesforce Administrator Certification preferred
Strong working knowledge of Salesforce platform out-of-the-box functionality, including best practices, security constructs, integration patterns and development options
Other Skills Required:
Excellent listening, communication, facilitation and presentation soft skills
Ability to define and communicate the “big picture” in terms of the solution (both functional and technical components) and break it down into smaller manageable work units
Strong interpersonal, consultative, consensus builder, and issue resolution skills
Experience working in a team-oriented, collaborative environment - and fostering the culture of technical collaboration
Ability to present ideas in user-friendly language and to interface on business and technical concepts
Ability to collaborate with multiple stakeholders to lead multiple strategic initiatives under time and resource constraints, as well as the ability to deliver in a fast-paced, evolving environment.
Exceptional analytical, conceptual and problem-solving abilities
Self-starter with proven ability to successfully kick-start new initiatives and to drive complex issues through analysis and resolution
Other Salesforce certifications
Change or Project Management Certification
Based in Milwaukee, WI is preferred.
Expected Salary: $85,000 - 110,000 annually.
Please note that compensation is based on a variety of factors when extending offer, including but not limited to, the role, responsibilities, candidate experience, education, qualifications, and business considerations.
Candidates must be eligible to work in the United States without requiring company sponsorship to obtain or keep U.S. work authorization.
#LI-Hybrid #LI-Remote
- Medical, Dental, Vision and Prescription Drug Coverage
- Spending accounts (HSA, Health Care FSA and Dependent Care FSA)
- Paid Time Off and Holidays
- 401k Retirement Plan with Matching Employer Contributions
- Life and Accidental Death & Dismemberment (AD&D) Insurance
- Paid Leaves
- Tuition Assistance
About Regal Rexnord
Regal Rexnord is a $6.5B publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company’s electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company’s automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.
The Company’s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.
Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.
Equal Employment Opportunity Statement
Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, pregnancy, age, ancestry, national origin, genetic information, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. If you’d like to view a copy of the company’s affirmative action plan for protected veterans/individuals with disabilities or policy statement, please email Recruiting@RegalRexnord.com. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail Recruiting@RegalRexnord.com.
Equal Employment Opportunity Posters
Notification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.
Job Profile
Collaborative environment Dental FSA HSA Medical Paid Time Off Prescription drug coverage Spending accounts Tuition Assistance Vision
Tasks- Analyze business needs
- Assess business models
- Create functional and technical specs
- Design change interventions
- Design change strategies
- Develop epics and user stories
- Develop solutions
- Document business requirements
- Document processes
- Evaluate system requirements
- Guide junior analysts
- Handle complex topics
- Identify change management processes
- Identify requirements
- Maintain best practices
- Maintain system processes
- Manage multiple engagements
- Participate in project delivery
- Perform configuration
Acceptance Criteria Agile Agile Methodology Analytical Best Practices Business Business Analysis Business Domain Analysis Business Domain Knowledge Business Model Evaluation Business Needs Analysis Business Objectives Business process documentation Business Process Improvement Business Process Modeling Business System Design Change Impact Assessment Change Management Collaboration Communication Communication Planning Configuration CRM Development Options Facilitation Functional Specification Industrial powertrain solutions Integration Integration patterns Issue Resolution Logik.io Marketing Presentation Problem-solving Process Optimization Project delivery Project Management Requirement Gathering Sales Salesforce Salesforce CRM Security Constructs Solution Design Stakeholder management Strategic initiatives Success metrics System Maintenance System requirements Team Collaboration Technical Documentation Technical Specification Transformation Strategies User Stories
Experience5 years
Education CertificationsSalesforce Administrator Certification Salesforce Business Analyst Certification
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9