Salesforce Architect - Associate Director

Career Category

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Salesforce Architect - Associate Director

What you will do

Let’s do this. Let’s change the world. In this vital role you will be responsible for defining and maintaining the Commercial Technology architecture supporting Field Excellence and Marketing, ensuring alignment with business objectives and enterprise standards. This role requires a strategic and hands-on approach to technical leadership, system design, and architectural governance across a complex ecosystem.

Operating as a technical lead, you will work closely with development teams, providing design guidance, technical oversight, and standard process recommendations while ensuring solutions are scalable, secure, and efficient. You will also be instrumental in evaluating emerging technologies, leading architectural assessments, and guiding technology migrations to support evolving business needs.

Roles & Responsibilities:

• Serve as the technical lead for development teams, providing hands-on architectural guidance and ensuring high-quality solution design.
• Define and complete an architecture strategy that enables scalable, secure, and efficient technology solutions for Field Excellence and Marketing.
• Lead technical assessments and solution evaluations, ensuring new platforms align with enterprise goals and industry standard methodologies.
• Oversee system integrations, data architecture, and cloud strategies using Salesforce, Veeva, Mulesoft, Databricks, and AWS technologies.
• Provide technical oversight on development efforts, ensuring alignment with architectural principles and business objectives.
• Partner with business collaborators, product teams, and development teams to translate business needs into robust technical solutions.
• Act as a mentor and advisor to engineers, fostering a culture of technical excellence and continuous improvement.
• Ensure all solutions adhere to enterprise security, compliance, and SAFe Agile best practices.
• Stay ahead of industry trends and emerging technologies to drive innovation and inform strategic Technology decisions.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The System Architect professional we seek is a technical authority with these qualifications.

Basic Qualifications:

Doctorate degree and 3 years of Computer Science, IT or related field experience

Or

Master’s degree and 5 years of Computer Science, IT or related field experience

Or

Bachelor’s degree and 7 years of Computer Science, IT or related field experience

Or

Associate’s degree and 12 years of Computer Science, IT or related field experience

Or

High school diploma / GED and 14 years of Computer Science, IT or related field experience

Preferred Qualifications:

Must-Have Functional Skills:

• Demonstrable experience as a System Architect or Technical Lead in a complex, enterprise IT environment.
• Expertise in CRM, marketing automation, enterprise data platforms, system integration, and cloud-based architectures.
• Solid background in Salesforce ecosystem (Veeva CRM, SFMC), Mulesoft, Databricks, and AWS.
• Experience leading technical design discussions, code reviews, and architecture governance.
• Ability to assess new technologies, define migration strategies, and drive large-scale technology transformations.
• Good understanding of enterprise data architecture, API-driven integrations, and security best practices.
• Experience working within SAFe Agile and cross-functional teams.
• Good communication and stakeholder management skills, with the ability to influence technical decisions and align strategies with business goals.

Good-to-Have Skills:

• Strong solution design and problem-solving skills
• Solid understanding of technology, function, or platform
• Experience in developing differentiated and deliverable solutions
• Ability to analyze client requirements and translate them into solutions
• Excellent critical-thinking and problem-solving skills
• Effective presentation skills

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

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Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Salary Range