Salesforce Administrator - Nationwide Remote Office (US99)

*We are open to supporting 100% remote work anywhere within the US.*  

 ICF’s Digital Modernization Division is a rapidly growing, entrepreneurial, technology department. Our team is a leading provider of Digital Transformation services for Federal agencies. Our services focus on enabling agency mission and business transformation using industry-leading low-code platforms, mobile applications, robotics process automation, and data analytics platforms. We are partnered with some of the world’s leading and most innovative companies like Salesforce, ServiceNow, Microsoft, and UiPath. We focus on offering a full range of architecture and planning, system implementation, integration, analytics, and O&M for our customers.  

We are currently seeking to hire a Salesforce Administrator to support our projects. As a key member of our team, this role will be responsible for assisting in providing effective and efficient administration of a large Salesforce implementation with multiple applications. Duties include internal and external user management, incident response, org security, data integrity, data migration, change and release management, reporting, production support, and other duties. The candidate should demonstrate experience in similar roles maintaining seamless access to hundreds or thousands of standard and community users across multiple applications. The candidate must have a proven record of positive collaboration with others, especially stakeholders, developers, business analysts, quality assurance analysts, and project managers. 
 
RESPONSIBILITIES 

• Implement enhancements and roll out new features; execute solution design activities such as data model, object modeling, page layout design, and rule logic definition in the context of the Salesforce application. 
• Perform metadata xml comparisons and assist with resolving deployment issues. 
• Define proper controls in the areas of security, access, separation of duties, design and release standards. 
• Understand system architecture and collaborate with developers to investigate and resolve production …