Sales Systems Program Manager
New York, NY, US; Remote, US
About Pinterest:
Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.
Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.
Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more.
The Sales Strategy & Operations (SS&O) team partners with advertising sales leaders across sales strategy, analytics, operations and process, and tools. Team members are experts in business strategy and operations and analytical and strategic thinking. They are pragmatic and results-oriented.
As a Program Manager on the Sales Systems team in SS&O, you will play a crucial role in empowering the sales organization to efficiently scale their operations through strategic systems. Your responsibilities will include scoping, designing, and driving the adoption of system projects and enhancements to streamline internal operations for sellers. Additionally, you will collaborate closely with cross-functional partners to implement system and process improvements geared towards driving revenue growth.
What you’ll do:
- Gather requirements, design solutions, conduct testing, and oversee the rollout of global system projects in Salesforce and other sales systems (e.g. Highspot, Gong, Sales Navigator)
- Lead cross-functional global system projects aimed at enhancing seller workflows and improving operational efficiency
- Scale operations and drive effectiveness by aligning and fostering adoption of system improvements within sales teams
- Identify operational pain points, utilize data analysis to prioritize and recommend solutions for system enhancements
- Manage projects with the support of the IT team for implementation, testing, and deployments
What we’re looking for:
- 5+ years of relevant experience in improving organizational execution through systems enhancements, analytical analysis, and strategic planning
- Proficiency in understanding operational needs and leveraging data to identify trends and develop effective solutions
- Minimum of 3 years of hands-on experience with the Salesforce or other CRM application (e.g. Hubspot)
- Strong ability to collaborate effectively across functions and departments, synthesizing diverse viewpoints and influencing leaders and peers to drive cohesive action plans
- Demonstrated success in thriving within a fast-paced, dynamic environment and exhibiting genuine teamwork skills
- Proven capability to navigate ambiguous and subjective situations by balancing strategic vision and operational efficiency to ensure customer-centric outcomes
- Adept at thinking both innovatively and critically, open to challenging the status quo and thinking outside of the box
- Demonstrated passion for Pinterest's mission, a commitment to supporting businesses, and a drive for enhancing the overall product experience
- Salesforce Administrator Certification preferred; Bonus: Salesforce Developer Certification and Salesforce Advanced Administrator Certification
- Bachelor’s degree in a relevant field such as project management, or equivalent experience
Relocation Statement:
- This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
In-Office Requirement Statement:
- We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
- This role will need to be in the office for in-person collaboration 1-2 times/quarter
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At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
Information regarding the culture at Pinterest and benefits available for this position can be found here.
US based applicants only$80,710—$166,168 USDOur Commitment to Inclusion:
Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support. ApplyJob Profile
In-office requirement New York Not eligible for relocation Not eligible for relocation assistance US based applicants only
Benefits/PerksCareer growth opportunities Equity Flexible work model Remote-first company Supportive team environment
Tasks- Collaborate
- Collaborate on system improvements
- Conduct testing
- Design solutions
- Gather requirements
- Identify trends
- Manage projects
- Oversee project rollout
- Project management
Advertising Analytical Analytical thinking Analytics Business strategy Collaboration CRM Data analysis Design Equity Execution Inclusion Influencing Management Operational Efficiency Operations Organizational Project Management Results-Oriented Revenue growth Sales Salesforce Sales Strategy Sales Systems Strategic planning Strategic Thinking Strategy Testing
Experience5 years
EducationAnalytics Bachelor Business Design Equivalent experience Legal Relevant Field
CertificationsSalesforce Administrator Salesforce Advanced Administrator Salesforce developer
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9