Sales Support Representative

Become a part of our caring community and help us put health first
 The Sales Support Representative 2 provides timely and effective sales administrative support to assist with the acquisition or retention of customers. The Sales Support Representative 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.

The Sales Support Representative 2 processes sales, drafts sales documentation, proposals, reports, and correspondence such as sales contracts and maintenance agreements. Makes standard calculations to accurately compile and report statistics. Performs background research on customer accounts, prospects, competitors, and industry trends to support the sales teams activities. Answers internal and customer inquiries. Communicates with staff from other areas in the organization to confirm the status of customer requests. Maintains up-to-date customer records. Decisions are typically focused on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.

Use your skills to make an impact
 

Required Qualifications

• 1 or more years of experience in sales, marketing, or related field
• Excellent written and verbal communications skills
• Ability to work independently and with others at all business levels.
• Proficient in Microsoft Office Programs (intermediate or above with Excel - to create pivot tables and V Lookups and work in depth within the program)
• Strong organizational skills with attention to detail
• Be able to work in a fast-paced environment
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Associate or bachelor's degree in business or related field
• Prior administrative experience

Additional Information

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
• Satellite, cellular and microwave connection can be used only if approved by leadership
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated …