Sales Support III (Per Diem) San Francisco/Oakland
US CA Remote, United States
At Curriculum Associates (CA), we believe a diverse team leads to diversity in thinking, making our products better for teachers and students. If you read this job description, feel energized by what you see here, and believe you could bring passion and commitment to the role, but you arenāt sure you meet every qualification, please apply! Above all, we are looking for the right person!
The Implementation Support Specialist (ISS) Level III plays a pivotal role in providing advanced support to educators who are both current users and prospects for Curriculum Associates solutions. This position is dedicated to enhancing the local sales team's efforts by focusing on prospecting, building strategic relationships, and ensuring the successful implementation of CA solutions. The SSS Level III is a key interface between educators and Curriculum Associates, serving as a trusted advisor.
The impact you will have:
- Strategic Collaboration: Actively collaborate across functions, serving as a liaison between sales, customer support, and other departments to ensure seamless communication and support.Ā
- Strategic Relationship Building: Proactively establish and nurture relationships with educators in strategic pilots and key accounts, playing a crucial role in driving successful implementations, with a focus on strategic planning and guidance.Ā
- Prospecting Excellence: Lead efforts to identify and engage with new schools and school districts, introducing them to Curriculum Associates, and conducting in-depth needs assessments to recommend the most suitable products.Ā
- Product Expertise: Develop an in-depth understanding of Curriculum Associates' products, educators' classroom challenges, and current educational trends to provide informed guidance.Ā
- Demonstration Mastery: Conduct web-based and on-site product demonstrations with confidence, tailoring presentations to meet the specific needs of educators.Ā
- Communication Management: Monitor, screen, and manage internal and external communications, ensuring timely responses and proactive engagement.Ā
- Educational Leadership: Stay up-to-date with State Standards (Grades Kā8), content standards, practice standards, and contemporary pedagogical best practices. Act as an educational thought leader within the organization.Ā
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Who we're looking for:āÆĀ
- Bachelorās Degree or HigherĀ
- Five years of experience in customer service, sales, or teaching (or a combination)Ā
- Bachelorās Degree plus teaching credential/Masterās degree is preferredĀ
- Previous Experience as classroom teacher, Education Sales, Customer Support, Training is preferredĀ
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Travel: 5-10% overnight travel. Daily driving to support the territory 4-5 days per week.Ā
Working Environment: Must be able to lift boxes of approx. 30lbs.āÆ
Pay Range: This roleās range is $40/hr-$50/hr. The wage range for this role takes into account the wide range of factors that ā¦
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Accrued sick time Diverse Team Medical coverage Paid holidays Sick time
Tasks- Build strategic relationships
- Collaborate across functions
- Conduct product demonstrations
- Manage communications
Best Practices Collaboration Communication Communication management Customer service Customer Support Educational trends Implementation support Leadership Management Organization Product Demonstration Relationship building Sales Sales Support Strategic planning Teaching Training Travel
Experience5 years
EducationBachelor's degree Education Master's degree
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9