Sales Operations Specialist

Reports to: Director of Revenue Operations

Location: Remote US

Compensation Range: $70,000 to $90,000 base plus bonus and equity

What We Do:

Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference.

Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service.

We protect 3M+ endpoints and 1M+ identities worldwide, elevating under-resourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting.

What You’ll Do: 

We are seeking a highly detail-oriented, process-driven, and proactive Sales Operations Specialist. Your primary focus will be supporting our burgeoning Quoting and Billing operations efforts. Collaborating with Sales, Finance, GTM Systems, and Engineering, you’ll support our sellers, help optimize workflows, improve efficiency, audit quotes for accuracy, and maintain smooth communication across departments. You will serve as a linchpin to ensure things get done the right way the first time! 

Responsibilities: 

Process Optimization & Documentation:

• Build and maintain quoting and billing documentation to ensure clear and consistent processes
• Identify opportunities for process improvements within the quoting and billing cycle, working to increase efficiency and accuracy with our Systems team
• Support the implementation and use of automated tools to streamline quoting and billing workflows

Quoting Process Support and Auditing:

• Act as a key resource for auditing/confirming the correct and final closure of a subset of executed quotes
• Help resolve escalated issues and support teams in ensuring a seamless support experience
• Work closely with Sales teams to understand customer needs and create customized quotes when needed
• Act as an approver within the approval process, ensuring nuanced quotes have been built properly
• Collaborate with Sales leadership to address any quoting challenges or discrepancies

Cross-Functional Collaboration:

• Act as the point of contact for …