Sales Operations Manager, Advertising Solutions

Discord is about giving people the power to create space to find belonging in their lives. We want to make it easier for you to talk regularly with the people you care about. We want you to build genuine relationships with your friends and communities close to home or around the world. Original, reliable, playful, and relatable. These are the values that connect our users and our employees at Discord. 

We are looking for a Sales Operations Manager to join our newly established sales team that is taking our new Game Advertising Solution to market. This important role will be responsible for working with an operations team to drive optimization, efficiency and effectiveness of our sales motions through metrics, measurement, and program. This role will involve a good deal of cross-functional collaboration in between sales, marketing, and product teams. We are seeking a candidate who is passionate about games, the game industry and at the same time possesses a deep and proven experience of online advertising, sales processes, and data analysis, coupled with strong leadership and communication skills. 

As we grow this business you will be working in a zero to 1 environment helping build the sales operation function from the ground up. This role will report into the Director of Global Sales Operations.

What You'll Be Doing

• Develop analysis and insights that support pipeline management, revenue forecasting, territory definition, target setting, and incentive plan implementation.
• Create and continually refine reports that track key performance metrics to evaluate the effectiveness of sales efforts and drive continuous improvement – including analysis of sales pipeline data to identify optimization opportunities.
• Build analysis and industry benchmark to inform Discord rate cards, packaging, and pricing.
• Contribute to quantitatively and qualitative models that measure impact of non-standard deals (e.g., balancing customer needs, sales targets, profitability, and other strategic opportunity / risk factors.).
• Implement programs that ensure sales efforts are synchronized with new product capabilities, features, packaging pricing, marketing beats.
• Implement and manage best practices around the sales CRM system to ensure accurate and up-to-date information on leads, opportunities, and customer interactions.
• Contribute to monthly, quarterly internal sales reviews, and annual sales planning efforts.

What you should have

• 5+ years of experience in online sales operations, revenue operation, or pricing and yield management in media and advertising.
• Proven track record …