Sales Operations Analyst

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

The Sales Operations Analyst is responsible for gathering, organizing and validating data to generate deeper customer insight that will aid in the evaluation of operational initiatives and drive sales success. Activities include developing and maintaining standard reporting methods to facilitate accurate reporting and analysis, assistance with data acquisition, and development of territory, quota and commission plans to ensure alignment with the organization’s sales strategy and focus.

Essential Duties and Responsibilities:

• Responsible for data collection, reporting and analysis of weekly pipeline and quota attainment, identifying sales performance trends and making recommendations for business improvements
• Manages and leads the planning and forecasting activities related to annual territory assignments, sales quotas and targets, and periodic re-forecasts and reassignments of territories and/or accounts throughout the year.
• Provides support and analysis to company leaders to drive strategic initiatives which includes ad-hoc reporting and analytics
• Develops and implements best practices to help warrant the validity of the CRM data to include automation processes for cleaning, validating, appending, and presenting data. 
• Engages cross-functionally to help ensure successful acquisition integration and integrity of the acquired data.
• Works with the sales leaders to improves whitespace visibility including researching and identifying tools that could help with this effort.
• Monitors and reports on sales incentive programs.

Qualifications:

• At least 5 years of experience in Sales Operations Analyst role, preferably with an enterprise software company
• Experience with revenue forecasting, pipeline analysis and planning
• Ability to think creatively and to tactically partner and engage with cross-functional teams and senior leaders
• Superior quantitative and communication capabilities, with very strong data driven problem solving skills
• Ability to excel in a fast-paced environment delivering accuracy while managing to deadlines where adaptability is imperative
• Passionate about legacy and emerging technologies with a strong desire for immediate impact
• Must demonstrate true expertise in relevant business tools & systems administration including advanced knowledge of Microsoft Excel (pivot tables, VLOOKUP, macros, etc.) and Salesforce.com, along with strong analytical, reporting, and dashboard creation skills using BI tools such as Power BI, Google Looker
• Committed to Rocket’s core values of empathy, humanity, trust and love

Information Security:

Information security is everyone’s responsibility.  A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which …