Sales Operations Analyst

United States - Remote

About the job
We are excited that you’ve taken the time to explore our business and potentially join us on this incredible journey. We are already the leader in the Insider Risk Management, but our story doesn’t stop there. We have serious growth plans and that means serious growth opportunities for everyone in our team, whether you’re looking to develop into a management position or establish yourself as an industry expert – we are here to support you.

DTEX Systems helps hundreds of organizations worldwide better understand their workforce, protect their data, and make human-centric operational investments. At DTEX, our philosophy towards our business is the same as our philosophy towards technology: people come first. Our future depends on bright, energetic, talented people who share a passion for building the next generation of user behavior intelligence. We invite you to bring your talent to DTEX and help create our future, expanding our reach and influence worldwide. Learn more about DTEX Systems’ mission to proactively protect global organizations from insider threats at; LinkedIn DTEX Systems: Overview | LinkedIn

Why you should choose DTEX as your next career:
  • Opportunity to be part of a disruptive high growth success story.
  • DTEX is a great place to work because of its mission-oriented culture and passion for protecting customers.
  • We offer exciting growth opportunities and an excellent platform for individuals to contribute to thought leadership as experts in their field.
  • We are uniquely positioned to solve highly relevant and complex risks and challenges associated with insider risk.
  • Opportunity to be part of a business that’s passionate about creating first-of-a-kind solutions.
  • Best in class benefits

What is the Role:
Dtex is seeking a motivated and detail-oriented Sales Operations Analyst to support our sales team in achieving its goals. In this role, you will be responsible for ensuring the smooth operation of our sales processes, optimizing sales performance, and providing critical support to the sales leadership team. This is an excellent opportunity for someone who is organized, analytical, and eager to contribute to the success of a growing company. This role requires a keen eye for detail, and the ability to collaborate effectively with various departments to ensure compliance and mitigate risks.

What You Will Do:
  • Contract Management : review customer contracts, including but not limited to NDA’s, MSLA’s, evaluation agreements and Service agreements.
  • Pricing approval: Create and assist in creating quotes for our Channel, Federal and commercial Sales teams ensuring all appropriate approvals have been received.
  • Sales Process Management: Streamline and manage the end-to-end sales process including lead generation, qualification, tracking and follow-up. .
  • Risk Management: identify and mitigate potential risks associated with contract terms and conditions.
  • CRM Administration: Maintain and optimize the CRM system(Salesforce, Clari, Tackle.IO) Ensuring data integrity and accuracy. Assist with CRM training and support for Sales team members.
  • Reporting and Analytics: Generate and analyze sales reports and dashboards to provide insights and recommendations to the sales leadership team. Monitor key performance indicators and track sales metrics.
  • Sales Enablement: Develop and maintain sales enablement tools, resources, and documentation to support the sales team in achieving their targets. Coordinate sales training sessions and onboarding for new sales hires.
  • Sales Forecasting: Assist in the development and maintenance of accurate sales forecasts and pipeline management. Provide regular updates and reports on sales performance and projections.
  • Cross-Functional Collaboration: Work closely with marketing, finance, and other departments to ensure alignment and support for sales initiatives. Facilitate communication and collaboration between teams.
  • Process Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of the sales operations.

We are looking for you if you have/are:
  • Bachelor’s degree in business administration, or a related field.
  • 3-5 years of experience in Sales Operations, or a similar role .
  • Experience with reviewing contracts and pricing approvals.
  • Proficiency in CRM systems (Salesforce, Clari)
  • Experience with Tackle.IO plus
  • Strong analytical skills with the ability to interpret data and provide actionable insights.
  • Excellent organizational and project management skills.
  • Strong communication and interpersonal skills
  • Detail oriented with a high level of accuracy.
  • Proficiency in contract management software and MS Office suite.
  • Ability to work independently and collaboratively in a fast-paced environment.

Preferred Qualifications:
  • Experience supporting Channel, Federal and Commercial business.
  • Experience with SAAS Contracts

We take good care of our people. Our benefits include:
  • Fully remote company
  • Comprehensive health, vision, and dental coverage
  • Flexible time off
  • Company computer hardware of your choice
  • Work from home setup reimbursement
  • Health & wellness perks including
  • Virtual events, happy hours, trivia, and fun
  • Monthly Internet & Phone Reimbursement
  • Opportunities to learn and grow.

 DTEX Systems is one of the most trusted and innovative brands in the cyber security market. We have received significant financial backing from leading VC firms and have just set a record-breaking year of growth. So why not trust DTEX with that all important next step in your career?

DTEX Systems is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sex, national origin, age, disability, or genetics.

Exact compensation may vary based on skills, experience, and location.
Base salary range (SF Bay Area): $80k-$110k.

Job Profile


North America


United States


Best-in-class benefits


Contract management CRM Administration Pricing Approval Reporting and Analytics Risk Management Sales enablement Sales forecasting Sales Process Management Security

  • Assist in sales forecasting
  • Create quotes for sales teams
  • Develop sales enablement tools
  • Generate sales reports
  • Identify and mitigate risks
  • Maintain CRM system
  • Review customer contracts
  • Streamline sales process

America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9