Sales Executive Senior-Client Management

Job Description

Are you ready to unleash your full potential?  We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world.

About the team

The team is responsible for managing the payments business in any market globally for the largest Financial Services and Healthcare customers at Worldpay and for driving additional revenue from the accounts to hit financial growth targets.

What you will be doing

As the Senior Relationship Manager, you will be assigned a portfolio of existing enterprise accounts. You will be responsible for managing and growing the book of business to cultivate future projects and qualify new opportunities.

The Day-to-Day

• Manage senior stakeholders for your accounts to align on the relationship strategy and agenda, and serve as a point of escalation for the day-to-day relationship activities
• Responsible for selling the company’s products and services, to grow the level of business we do across your portfolio
• Ensures that schedules and budgets are met according to contractual agreements.
• Oversee the creation and delivery of account plans, tracked with division leaders on a quarterly basis
• Coordinate multiple stakeholders across the business in locations around the globe (incl. Product, Legal, Finance, etc.) to be sure mutual objectives are met and we get the best outcomes for our customers
• Structure, negotiate and close deals to meet client expectations and Worldpay’s ability to deliver; utilize company resources to provide product marketing support or specialized product sales expertise.
• Exhibit a deep working knowledge of company products and services, and be able to articulate customer requirements to drive our product roadmap at Worldpay
• Focus on account retention with a growth mindset to explore new opportunities
• US-domestic travel required for this role
• Other related duties assigned as needed.

What you bring:

• Experience managing a portfolio of accounts with existing revenue and success meeting targets
• Ability to understand and apply concepts to effectively structure and solve customer problems, while thinking ‘big picture’ to identify new commercial opportunities
• Communicates ideas both verbally and in written form in a clear, concise, and professional manner
• Takes ownership of customer-impacting projects and is proactive in closing out customer challenges quickly
• Organizational and time management skills required to handle multiple time-sensitive projects across our customers
• Able to engage and influence people at all levels, and to build an understanding and trust with internal and external stakeholders
• Excellent customer service skills …