Sales Engineer

We Breathe Life Into Data

At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease. 

As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.

The Opportunity at Komodo Health

The Sales Engineering team at Komodo Health partners with the Sales and Account teams to deliver best-in-class technical expertise for Komodo’s Life Sciences and Healthcare data, software, and services-focused customers and partners. This team is instrumental in understanding clients' unique needs and tailoring technical solutions that leverage Komodo’s most sophisticated offerings. By providing technical leadership in the sales process, the Sales Engineering team accelerates growth and ensures that our solutions effectively address customer challenges.

The Sales Engineer exists to serve as the technical counterpart to Komodo’s Sales team, guiding new growth, expansion, and renewal opportunities through technical expertise and internal collaboration. As a proactive partner, the Sales Engineer will operate with minimal oversight to provide support for Komodo’s data, software, and services offerings, ensuring clients see the full value of their investments. This role is critical for ensuring smooth pre-sales processes, informed technical support, and positive client experiences for Komodo’s customers.

Looking back on your first 12 months at Komodo Health, you will have accomplished…

• Successfully support 8-10 new and renewal opportunities by delivering technical solutions that align with client needs.
• Demonstrate proficiency with Komodo’s product portfolio, independently supporting the Sales team with technical expertise.
• Build and maintain a library of technical resources to streamline product demonstrations and client onboarding.
• Implement a consistent review process for technical proposals, enhancing efficiency in supporting sales initiatives.
• Establish rapport with key client stakeholders, enabling deeper technical support and proactive engagement.

These are the essential job duties you will be responsible for …

• Act as a technical consultant for Sales, providing product demos, technical insights, and solution recommendations tailored to client requirements.
• Develop technical proposals, conduct proof-of-concept projects, and configure products to meet unique client specifications.
• Serve as a liaison between Sales, Product, and Engineering teams, advocating for client needs and providing valuable feedback on product development.
• Conduct training sessions and workshops for internal Sales team members to enhance their understanding of Komodo’s technical capabilities.
• Manage the internal review process for technical deliverables, coordinating with Compliance, Legal, and Product to ensure feasibility and alignment.
• Address and troubleshoot complex technical issues during pre-sales and post-sales stages, ensuring seamless client experiences.
• Document best practices, technical configurations, and support workflows to improve efficiency across Sales Engineering.

What you bring to Komodo Health (required):

• 3-5 years of experience in Solutions Engineering, Sales Engineering, or related roles in data, software, or healthcare technology.
• Strong technical acumen and problem-solving skills, with the ability to work independently and proactively.
• Proficiency in data integration, APIs, and cloud environments, with knowledge of healthcare data ecosystems a strong plus.
• Ability to quickly learn and apply knowledge of complex healthcare data products to client-specific needs.
• Excellent communication and presentation skills, capable of articulating technical information to diverse audiences.
• Experience with technical troubleshooting and customer support, with a focus on pre-sales and post-sales engagement.
• Comfortable working with minimal supervision, aligned with broader strategic goals but able to independently drive initiatives.

Additional skills and experience we’d prioritize (nice to have)…

• Experience in healthcare data and familiarity with regulatory standards (e.g., HIPAA, GDPR).
• Familiarity with CRM software, like Salesforce, to track client interactions and engagement.
• Certifications in cloud platforms (e.g., AWS, Azure) or technical sales-related fields.

#LI-Remote

Compensation at Komodo Health

The pay range for each job posting reflects a minimum and maximum range of pay that we reasonably expect to pay across all U.S. locations and may span more than one career level. We carefully consider multiple business-related factors when determining compensation, including job-related skills, work experience, geographic work location, relevant training and certifications, business needs and market demands.

The U.S. national starting annual base pay for this role is listed below. This position may be eligible for performance-based bonuses as determined in the Company’s sole discretion and in accordance with a written agreement or plan.$111,000—$173,000 USD

Where You’ll Work

Komodo Health has a hybrid work model; we recognize the power of choice and importance of flexibility for the well-being of both our company and our individual Dragons. Roles may be completely remote based anywhere in the country listed, remote but based in a specific region, or local (commuting distance) to one of our hubs in San Francisco, New York City, or Chicago with remote work options. 

What We Offer

This position will be eligible for company benefits in accordance with Company policy. We offer a competitive total rewards package including medical, dental and vision coverage along with a broad range of supplemental benefits including 401k Retirement Plan, prepaid legal assistance, and more. We also offer paid time off for vacation, sickness, holiday, and bereavement. We are pleased to be able to provide 100% company-paid life insurance and long-term disability insurance. This information is intended to be a general overview and may be modified by the Company due to business-related factors.

Equal Opportunity Statement

Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

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