Sales Engineer

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

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Overview: 
Mitel is looking for an experienced Sales Engineer in the East Region.

Provide technical expertise, leadership, opportunity development and business level consultation throughout the sales process for assigned opportunities. Assists and/or leads with identification and documentation of customer business needs and proposing company products and services to meet those needs and desired customer business outcomes. Identifies, assesses and technically leads opportunities in medium-to-large enterprises in assigned geographies or industry sectors. Role is distinguished from other technical sales roles by combining in-depth technical expertise with consultative, industry and/or commercial/financial selling skills and experience across a broad geography. Highly credible, articulate and adept at demonstrating how Mitel’s partners, products and professional services will solve customer’s unique business needs.  

This is a remote position located in the eastern half of the US. 

Responsibilities: 

• Provide technical designs, including analysis and configuration that meet a complex business partner and customer requirements 

• Provide in person and web-based demonstrations for prospective customers and partners 

• Answer product feature, licensing and functionality questions 

• Develop and maintain Subject Matter Expert level of knowledge in 1 – 2 solutions focus area 

• Provide direct support for Territory Account Managers within the Region  

• Provide support for RFP responses 

• Ability to travel to locations. Overnight travel including flights required 

Preferred Requirements and Skills: 

• Bachelor’s degree preferred; or high school diploma + relevant experience 

• Experience in Pre-Sales Engineering or Solutions Architecture 

• Exceptional verbal, written and presentation skills 

• Experience with Mitel Solutions preferred, other Cloud and UC solutions and technologies a plus 

• Strong knowledge of VoIP solutions, standards and protocols required 

• Strong knowledge of contact centers and CX solutions 

• Strong knowledge of Public Cloud Environments (AWS, Oracle, and Azure) a plus 

• Background with Virtualization Technologies and Data Center Architectures 

• Strong knowledge of AI technologies …