Sales Engineer

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Team

As a Sales Engineer at Instacart, you'll have a unique opportunity to sell our groundbreaking products and services directly to the largest retailers in North America. This role requires you to lead consultative, technical-focused discussions with external and internal stakeholders, supporting new implementations and integrations. With your expertise, you'll guide customers through the sales cycle, providing both technical and product knowledge. Collaborating with cross-functional teams will give you a holistic understanding of Instacart's technical capabilities.

The Sales Engineering team at Instacart is focused on driving adoption across all of the Instacart Platform products. Our goal is to provide technical credibility and guidance throughout the sales cycle and ensure proper preparation is in place for successful implementations. 

About the Job 

You’ll make an impact by developing and implementing strategies to foster the wide adoption of Instacart products and services. You'll prepare for and lead technical discussions with diverse audiences, including executive-level stakeholders and engineers/developers, effectively tailoring your content to suit each group. By gaining a deep understanding of the ever-changing Instacart ecosystem, you'll provide exceptional consultative services to our valuable partners and business stakeholders. 

You’ll build technical expertise by collaborating with our product and engineering teams, representing them to our customers and internal business teams. Working closely with our Enterprise Solutions teams, you'll ensure seamless handoff of implementation scope and plans, guaranteeing successful outcomes. Understanding our internal processes and requirements will be crucial during the early stages of scoping. Your insights gained from discussions with potential customers and market trends will help identify new opportunities, providing valuable feedback to our Product teams to ensure we build the right products for the market. 

You'll also play a key role in creating and maintaining technical sales materials to scale our sales process. The ability to manage multiple work streams across numerous customers will be essential for your success in this role.

About You

Minimum Qualifications

• 3+ years of previous working experience in a similar role
• A strong background in selling technical products and successfully integrating them into clients' unique environments
• The ability to develop and own technical presentations and communications
• Excellent communication skills allow you to effectively balance complex technical concepts with business values.
• Some travel will be required as part of this role

Preferred Qualifications

• Experience in developing and owning technical presentations and communications for stakeholders ranging from executive-level contacts to implementation engineers
• Success collaborating closely with cross-functional teams across Business Development, Engineering, and Product
• Analyze, design and implement RESTful services and APIs

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta and British Columbia.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For Canadian based candidates, the base pay ranges for a successful candidate are listed below.