Sales Engineer

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Position Description:

As a Sales Engineer at PAR Punchh, a PAR Technology company, you will be a trusted advisor partnering with Account Executives to drive complex, multi-stakeholder sales cycles in the Restaurant industry. Your role is critical in helping prospective and existing customers solve mission-critical business challenges by demonstrating how PAR loyalty, engagement, and digital ordering solutions align with their strategic goals.

You will lead discovery, technical demonstrations, and solution design, ensuring customers understand how PAR Punchh fits within their technology ecosystem. In addition to pre-sales activities, you will collaborate cross-functionally with Product, Marketing, and Implementation teams, influencing roadmap decisions based on customer needs and market trends. You will also play a key role in post-sales engagement, supporting Account Management with renewals and upsells to ensure customers continue to derive value from PAR Punchh's solutions.

Position Location:

Austin, TX

Reports To:

Director, Sales Engineering

What We’re Looking For:

• 3-5 years of experience in Sales Engineering or Solution Consulting within a SaaS environment.

• Strong consultative skills, with the ability to understand customer challenges and articulate solutions that drive business impact.

• Exceptional presentation and communication skills, capable of engaging both technical and executive audiences.

• Proven ability to manage technical objections, problem-solve, and navigate complex enterprise sales cycles.

• Experience supporting both pre-sales and post-sales efforts, including customer onboarding, renewals, and upsells.

• Bachelor’s degree in a STEM field (Computer Science, Engineering, Math, or related discipline); an MBA/MS is preferred.

Additional Skills:

• Experience in Martech, POS systems, digital Ordering platforms, and Payments is a plus.

• Familiarity with cloud-based architectures, APIs, and enterprise SaaS ecosystems.

• Ability to work collaboratively in a fast-paced, customer-focused environment.

Unleash Your Potential: What You Will Be Doing and Owning:

• Support post-sales efforts, assisting Account Management with renewals and upsell opportunities by identifying new ways for customers to expand their use of PAR Punchh's platform.

• Lead the technical sales process, working closely with Account Executives to drive successful deal closures by demonstrating the value of PAR Punchh’s solutions.

• Conduct discovery sessions to deeply understand customer pain points, business objectives, and technology landscapes.

• Deliver high-impact presentations and product demonstrations, effectively communicating how PAR Punchh addresses business challenges and drives ROI.

• Design and propose tailored solutions, working closely with prospects, customers, and partners to integrate PAR Punchh into their tech stack.

• Provide technical guidance during evaluations, addressing customer requirements, security concerns, and best practices while leveraging PAR Punchh’s preferred partner ecosystem.

• Collaborate with internal teams—including Product, Marketing, and Sales—to relay customer insights and contribute to product roadmap discussions.

• Support RFPs, RFIs, and SOWs, ensuring technical accuracy and alignment with customer expectations.

• Represent PAR Punchh at industry events and trade shows, positioning the company as a thought leader in customer engagement and loyalty solutions.

Interview Process:

Interview #1: Phone Screen with Talent Acquisition Team

Interview #2: Video Interview with the Hiring Manager (via MS Teams)

Interview #3: Video Interview with the Team (via MS Teams)

Interview #4: Video demo presentation with the Team based on a mock scenario (via MS Teams)

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.