Sales Development Representative

MaxMind (www.maxmind.com) is looking for a talented Sales Development Representative to join our team. We help protect thousands of companies worldwide from fraud, screening over three billion online transactions each year, and we provide IP intelligence data to thousands more.  In this role, you will play an important role in building our customer base and growing our current relationships. 
We are hiring anywhere in the following US states: CA, CT, CO, FL, GA, LA, MA, MN, MT, NV, NJ, NY State (excluding New York City and Yonkers), NC, OR, PA, RI, TX, WA, & WV with a preference for those able to work Eastern Time hours. 
This is a full time remote position.
MaxMind does not currently sponsor US employment visas. You must be eligible and authorized to work in the US.
Position overview
As a Sales Development Representative, you will work closely with our Sales and Business Development teams to expand MaxMind’s customer base. You will often be the first touchpoint in the sales cycle, responsible for lead qualification, prospecting, and follow-up. 
The role offers a base salary plus commission.  Our base salary range for the Sales Development role is $60,000 - $70,000 USD, with on-target earnings of $80,000-$90,000 and no cap on commission.  The base salary is dependent on skills and experience. See more about benefits and compensation below.

Key Responsibilities Include

• Identify current customers for license expansion 
• Educating leads about MaxMind and its products 
• Researching and qualifying potential leads
• Reaching out to potential customers via outbound emails and calls 
• Building reports for Business Development team 
• Updating our CRM system 
• Lead follow-up 
• Being creative in identifying new commercial opportunities and revenue sources 
• Setting phone/video meetings for prospects with Business Development Associates

Minimum Qualifications

• Good problem solving skills
• Excellent written and communication skills
• Ability to interact with customers in a courteous and professional manner
• Tech savvy (e.g., know what an IP address is, have an understanding of how computers and the Internet work)
• A self-starter who can work well independently and as part of a team

Bonus Qualifications

• Experience with a ticketing system and/or customer relationship management system

Working at MaxMind
Our culture is very important to us. We’re friendly, collaborative, and work-focused. We don’t like office politics and unnecessary stress. We like to have productive workdays and don’t like work to chase us when we’re done for the day. We maintain a set of core, overlapping hours, but are flexible with specific start and end times and are understanding about appointments and life events. We care about helping each other succeed.
In a recent survey, employees listed having a supportive work culture, good co-workers, autonomy, and feeling trusted, valued, and respected as some of the things they liked most about working here.
MaxMind has a social mission. MaxMind donates over 60% of profits to charities. 
MaxMind’s compensation strives to reward getting stuff done, quality of work, and working well with others.
We are a fully remote company, so communication centers around video chat, and direct and group messaging tools. 
Benefits
In addition to competitive compensation, our US benefits include medical, dental, vision, life, and short and long term disability insurance, a Safe Harbor 401(k) with employer contribution, Health Savings Account, Limited Purpose Flexible Spending Account, Dependent Care, and paid parental leave.  
Everyone participates in a company performance-based bonus plan. MaxMind offers a $2,000 professional development budget and five days for professional development annually. 
Diversity and Inclusion
We're committed to diversity and inclusion and are mindful of incorporating them into all aspects of our company. We encourage and sincerely welcome applications from candidates of color, women, queer candidates, candidates with family caregiving responsibilities, transgender candidates, and from other communities not well represented in the tech world.
See our complete diversity and inclusion statement - https://www.maxmind.com/en/company/working-at-maxmind. 
Our Interview Process
One of the first steps in our interviewing process is a homework assignment, and we will ask you for a submission so we can gain insight into your work. The following step of our interview process would be a first round interview with our hiring manager and our Sales Development Representative. This interview will cover questions specific to the role. Next, there would be a final interview with our hiring manager and COO. That interview would be a more general / behavioral interview. The final step of our hiring process is reference checking.
Being a Successful Candidate (Interest and Fit)
Your application should include a completed response to the “Interest and Fit” section. Please share why you are interested in this position at MaxMind and why you would be a good fit. Communication should be clear and accurate. You are not required to submit a cover letter. 
If desired, share any relevant projects or accomplishments so we can learn more about you. 
Apply