SaaS Administrator

In this rapidly evolving world, Leidos is always looking for new ways to disrupt the status quo, go to market faster, and optimize customer experiences.  We’re seeking an experienced SaaS Administrators, as members of IT Operations.  SaaS team is responsible for the SaaS landscape that our customers use daily to successfully do their jobs. As a SaaS Administrator for IT Operations - SaaS team, you will maintain and improve SaaS services such as Jira, Confluence, Google Workspace, Slack, Zoom, AWS, and many other SaaS applications. 

Candidate MUST:

Be currently located in the United States for the current three consecutive years

Be US Citizen or US Person (Green Card Holder) with the ability to obtain a Public Trust Clearance.

Responsibilities:

• Configure, troubleshoot, monitor, and administer our catalog of SaaS applications
• Implement and maintain integrations between our SaaS applications
• Automate workflows and tasks to increase efficiency across our SaaS application catalog
• Collaborate with our Engineering and Business Systems teams to improve SaaS experiences for our users
• Serve as a point of escalation for the IT Support team on SaaS-related issues and participate in an on-call rotation
• Maintain documentation related to SaaS application policies, procedures, and features.

Basic Qualifications 

• Active Public Trust Clearance or Ability to obtain a Public Trust Clearance 
• Bachelor’s Degree and a minimum of 8 years of technical experience. 4 additional years of experience considered in lieu of degree.
• You have experience in administering Google Workspace, AWS and other common SaaS applications such as Slack and Zoom
• You have experience with automation and APIs across a variety of SaaS platforms
• You are familiar with Single Sign-On technologies such as Okta, Azure Active Directory (Azure AD)
• You are familiar with regulated environments including SOC II and FedRAMP. 
• You have a passion for learning new tools and technologies while working in a fast-paced, high growth startup environment
• Strong collaboration skills and desire to work within a team.  
• Ability to work in a fast paced, constantly changing environment. 
• Works well with limited oversight.

Required Certifications (at least 2)

• AWS Certified SysOps Administrator – Associate
• AWS Certified Solutions Architect-Associate
• Google Cloud Certification – Associate
• Atlassian Certified ITSM Specialist
• Atlassian Certified Administration Expert
• Certified Slack Administrator

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Original Posting Date:

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.