Rx Clinical Programs Pharmacy Technician Representative 2
Remote US
The Clinical Programs Pharmacy Technician Representative 2 integrates programs developed to improve overall health outcomes with a focus on prescription drugs. The Clinical Programs Pharmacy Technician Representative 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.
The Clinical Programs Pharmacy Technician Representative 2 Community Resource Specialist works within the Maximize Your Benefits department to assist members by connecting them with a variety of financial assistance resources to help overcome cost barriers to affording their medication. The CRS associates will take inbound calls and make outbound calls to Humana members to work with them on exploring possible cost savings in the form of grants from national or local foundations, various manufacturer assistance programs and other government sponsored support such as Low Income Subsidy (LIS) and the Medicare Savings Program (MSP) for medication assistance. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.
Use your skills to make an impact
Required Qualifications
- High School Diploma or equivalent
- Must have an active Pharmacy Technician License and state registration
- Excellent communication skills both written and verbal
- Able to work 10AM- 6:30 PM EST Monday- Friday
Preferred Qualifications
- Certified Pharmacy Technician
- Associate's degree or equivalent work experience
- Experience in mail order and/or retail pharmacy setting
- Ability to speak both English and Spanish fluently
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About us
About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
ApplyJob Profile
Must work 10am-6 Remote US
Benefits/Perks401(k) 401k retirement 401k Retirement Savings Caring community Coaching Competitive benefits Dental Dental benefits Disability Disability Insurance Flexible scheduling Health outcomes Holidays Life Life Insurance Medical Medical benefits Paid parental and caregiver leave Paid parental leave Paid Time Off Parental and Caregiver Leave Personal holidays Smart healthcare decisions Support whole-person well-being Time off Vision Vision Benefits Volunteer time Volunteer time off
Tasks- Assist members with medication costs
- Coaching
- Communication
- Connect members with financial resources
- Customer support
- Improve health outcomes
- Inbound calls
- Interpretation
- Make inbound and outbound calls
- Training
Administrative Administrative Support Bilingual English and Spanish Clinical Clinical programs Coaching Communication Compensation Customer Support Dental Development programs Financial assistance resources Healthcare Health outcomes Health Services Home Health Home health services Insurance IT Leadership Leadership Development Life Insurance Medicare Medication Adherence Medication assistance Pharmacy Pharmacy Technician Policy Prescription Prioritization Recruitment SAFe Scheduling Spanish Training Vision Wellness
Experience1-3 years
EducationAssociate Associates Associate's Degree Communication Education Equivalent Equivalent work experience Healthcare Health Outcomes Health Services Higher High school diploma IT
CertificationsActive pharmacy technician license Certified pharmacy technician Clinical certifications Pharmacy technician license SAFe
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9