Risk, Fraud & Credit Manager, NextGear

Company

Cox Automotive - USA

Job Family Group

Finance

Job Profile

Risk, Fraud & Credit Manager

Management Level

Manager - Non People Leader

Flexible Work Option

Can work remotely anywhere in the specified country

Travel %

Yes, 75% of the time

Work Shift

Day

Compensation

Compensation includes a base salary of $88,300.00 - $147,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

Summary

The Risk, Fraud, and Credit Manager is a position within the Risk and Recovery Department. The Risk, Fraud, and Credit Manager is assigned a portfolio of Distressed and Post-Default/Pre-Write off accounts to manage Pre-Default and recover Post-Default/Pre-Write off. Reporting to the Director of Credit and Collections, the Risk, Fraud, and Credit Manager works to rehabilitate Distressed accounts and maximize recoveries on assigned, Post-Default/Pre-Write off accounts. Sound collection and recovery skills are needed in this multi-tasking environment. Ability to handle multiple multi-million-dollar distressed accounts and recovery cases simultaneously is key to achieving success in this position. Success is driven by superior portfolio management, quality communication/negotiation skills, and sound judgment.

Essential Duties and Responsibilities

• Portfolio Management - NextGear’s Distressed and Post-Default/Pre-Write off portfolio must continuously be managed and reviewed to know which accounts demand immediate attention and which accounts require a long-term collection strategy. Organizing accounts by collectability in addition to documenting collection efforts, payment arrangements, and resolutions via NextGear’s in-house collection systems is important.
• Demonstrate quality communication/negotiation skills and maximize recoveries at NextGear by leveraging high quality communication and negotiation skills. Skills of tact, diplomacy and sound judgment will benefit a successful negotiation.
• Exercise good judgment – The Risk, Fraud, and Credit Manager should constantly be evaluating the recovery situation’s “health” and be ready to take immediate action to always protect NextGear’s interests.
• Work with the Director of Credit and Collections, Associate Vice President of Risk, Fraud, and Credit, Vice President of Operations, in-house counsel, and outside counsel to formulate and execute recovery strategies.
• Determine and recommend settlement amounts and terms within outlined parameters.
• Create and maintain accurate records for each assigned account.
• Ensure all accounts are properly identified and the next steps are clearly defined.
• Provide regular updates on all managed accounts to Senior Leadership and C-Suite executives.
• Decisioning and …