Risk, Fraud & Credit Manager, NextGear
Remote-Indiana Central Timezone-100
Company
Cox Automotive - USAJob Family Group
FinanceJob Profile
Risk, Fraud & Credit ManagerManagement Level
Manager - Non People LeaderFlexible Work Option
Can work remotely anywhere in the specified countryTravel %
Yes, 75% of the timeWork Shift
DayCompensation
Compensation includes a base salary of $88,300.00 - $147,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job Description
Summary
The Risk, Fraud, and Credit Manager is a position within the Risk and Recovery Department. The Risk, Fraud, and Credit Manager is assigned a portfolio of Distressed and Post-Default/Pre-Write off accounts to manage Pre-Default and recover Post-Default/Pre-Write off. Reporting to the Director of Credit and Collections, the Risk, Fraud, and Credit Manager works to rehabilitate Distressed accounts and maximize recoveries on assigned, Post-Default/Pre-Write off accounts. Sound collection and recovery skills are needed in this multi-tasking environment. Ability to handle multiple multi-million-dollar distressed accounts and recovery cases simultaneously is key to achieving success in this position. Success is driven by superior portfolio management, quality communication/negotiation skills, and sound judgment.
Essential Duties and Responsibilities
- Portfolio Management - NextGear’s Distressed and Post-Default/Pre-Write off portfolio must continuously be managed and reviewed to know which accounts demand immediate attention and which accounts require a long-term collection strategy. Organizing accounts by collectability in addition to documenting collection efforts, payment arrangements, and resolutions via NextGear’s in-house collection systems is important.
- Demonstrate quality communication/negotiation skills and maximize recoveries at NextGear by leveraging high quality communication and negotiation skills. Skills of tact, diplomacy and sound judgment will benefit a successful negotiation.
- Exercise good judgment – The Risk, Fraud, and Credit Manager should constantly be evaluating the recovery situation’s “health” and be ready to take immediate action to always protect NextGear’s interests.
- Work with the Director of Credit and Collections, Associate Vice President of Risk, Fraud, and Credit, Vice President of Operations, in-house counsel, and outside counsel to formulate and execute recovery strategies.
- Determine and recommend settlement amounts and terms within outlined parameters.
- Create and maintain accurate records for each assigned account.
- Ensure all accounts are properly identified and the next steps are clearly defined.
- Provide regular updates on all managed accounts to Senior Leadership and C-Suite executives.
- Decisioning and …
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Must work remotely within specified country
Benefits/PerksBereavement leave COVID-19 vaccination leave Flexible Vacation Flexible work option Incentive Program Jury duty leave Military leave Paid holidays Paid Time Off Parental leave PTO Seven paid holidays Time off to vote Volunteer time off
Tasks- Communicate with stakeholders
- Monitor high-risk accounts
Collections Communication Conflict Resolution Credit Management Excel Leadership Microsoft Office Multi-tasking Negotiation Operations Organizational Outlook Portfolio Management Reporting Risk Management Skip tracing
Experience5 years
Education TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9