Risk Control Consultant (SRT)

Overview

Risk Control Consultant on the Strategic Risk Team (SRT) plays a key role in supporting underwriting, sales, claims, clients, agents, and brokers by providing expert guidance to key risk and agents/brokers. This position is responsible for tracking Risk Control service requests, handling inquiries, conducting service reviews, onboarding new accounts, and assisting large premium workers' compensation accounts with loss analysis and risk management services. The SRT Consultant will also engage in presenting to key agencies and regional underwriting offices and perform initial onsite Risk control visits to major clients.

Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization. This is a remote position with an estimated travel requirement of 40% annually. 

Responsibilities

• Responsibilities:

  • Inquiry Management: Answer questions and provide support through "Ask LC" and "LC Inquiry" for underwriting, sales, claims, clients, agents, and brokers.
  • Client Onboarding: Conduct onboarding meetings for new workers' compensation clients, ensuring a smooth transition and understanding of services.
  • Midyear Reviews: Lead midyear reviews with existing clients to assess account performance, address concerns, and recommend adjustments.
  • Client Presentations: Present Strategic Risk management services to potential clients and their agents, highlighting value-added services that differentiate the company.
  • Onsite Visits: SRT Consultant will conduct onsite surveys for all risk assigned to them designated full service. (i.e. Premiums over $500,000).
  • Conduct initial onsite Risk Control visits to large premium workers’ compensation accounts to understand their operations and assess risk.
  • Loss Analysis: Perform detailed loss analyses for large workers' compensation accounts, identifying trends and providing actionable recommendations to mitigate risks.
  • Client Support: Work with large workers' comp accounts, offering ongoing support with loss control recommendations and best practices for workplace safety.
  • Key Agency Presentations: Present Strategic Risk management services to key agencies, brokers, and regional underwriting offices.
  • Collaboration: Collaborate with internal teams, including underwriting and claims, to track and ensure comprehensive service and support for high-valued clients.
  • Continuously review and update SRT processes and procedures to ensure that they remain effective and relevant.
  • Keeps current with market trends and demands.
  • Performs other functionally related duties as assigned.

   

  TECHNICAL EXPERTISE

  • Must have 3 years’ experience providing Risk Control and risk management to all major P&C lines.
  • Have 1+ years’ experience handling/coordinating complex risks.
  • Possesses a strong understanding of both Property & Casualty lines of coverage.
  • Advanced Loss Control Accreditations preferred but may be offset with work experience in Risk Control.
  • College degree (4-year degree or higher) preferred in Safety & Health but may be offset by work experience in Risk Control.
  • Must be able to work remotely, and at times travel extensively.
  • Ability to analyze loss information to identify root causes and develop loss sensitive recommendations.
  • Provide input to underwriting to help leverage marketing opportunities (primarily related to prospective policyholders).
  • Able to work autonomously with minimal supervision; continually assesses workload considering business priorities; directs own efforts accordingly.
  • Understands self-limitations and knows when it is proper to escalate an issue to management, or to collaborate with others on technical questions/issues.
  • Excellent analytical and critical thinking skills, with the ability to manage multiple projects.
  • Ability to deal with ambiguous situations and issues. Creativity in resolving unique and challenging business problems. Ability to achieve results by taking a proactive long-term view of business goals and objectives.
  • Ability to interact collaboratively and work effectively with a multi-functional team and throughout the organization; fosters an environment of shared responsibility and accountability.
  • Knowledge of Microsoft Office Suite and other business-related software. Ability to meet or exceed Performance Competencies.
  • Ability and willingness to travel 20% of the time.

Qualifications

Qualifications:

• Bachelor’s degree in risk management, Insurance, or a related field preferred.
• Minimum of 7 year’s experience in workers’ compensation, underwriting, loss control, or client service in the insurance industry.
• Strong understanding of workers' compensation policies and risk management practices.
• Professional Designations preferred.
• Excellent presentation and communication skills, both written and verbal.
• Ability to perform detailed loss analysis and make strategic recommendations.
• Strong organizational and time management skills, with the ability to manage multiple tasks and deadlines.

PHYSICAL CAPABILITIES

• Must be able to drive, with a valid drivers’ license in good standing.
• Must have a vehicle in good physical and working condition for business travel purposes, with lawfully needed insurance coverage.
• Must be able to climb ladders and stairs, as well as transition to and from ladders or stairs to access building roof areas and upper or lower floors within a risk’s site during surveys.
• Can navigate through risk’s sites in a safe manner, which may include but not limited to manufacturing areas, warehouses, storage yards, construction sites, low light conditions, which may present walking/working surfaces that are uneven, unstable, wet, icy, and/or covered with debris.
• Must have the ability to work in variety of exposures from extreme outdoor/indoor conditions (heat, snow, cold, rain, etc.).

What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.