Risk Business Process Program Manager - US, Remote

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

As a Business Process Program Manager on the Risk Operations team, you will be building the infrastructure to help our Operations organization scale. 
The Business Process team is responsible for creating and executing a strategy to ensure a wide range of operational processes at Stripe are effective and efficient. Stripe handles over a million risk reviews per year and the Business Process team ensures we tackle the logistical problems presented by handling that volume and related operational work in a way that provides an excellent customer experience.

What you’ll do

As a Business Process Program Manager, you will be responsible for leading multiple workstreams to improve our users’ experience and reduce our cost to serve them - with a particular focus on our Risk space. Risk is one of the most important aspects of our customer experience - ensuring we instill user trust, while enabling business growth and protecting our users and Stripe.

If you thrive on owning an expansive and complex topic area, teasing out the highest-impact work to tackle, rallying cross-functional support, and executing against multiple workstreams in parallel to hit your objectives, we want to hear from you.

Responsibilities

• Partner …