Risk Adjustment Representative 2
Work at Home - Wisconsin, United States
The Risk Adjustment Representative 2 conducts quality assurance audits of medical records and ICD-9/10 diagnosis codes that are submitted to the Centers for Medicare and Medicaid Services (CMS) and other government agencies. The Risk Adjustment Representative 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.
The Risk Adjustment Representative 2 ensures coding is accurate and properly supported by clinical documentation within the health record. Follows state and federal regulations as well as internal policies and guidelines while analyzing coding information and medical records. May participate in provider education programs on coding compliance. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.
Use your skills to make an impact
Required Qualifications
High School Diploma
1 or more years of Customer Service experience
Medical record terminology
Proficiency in Microsoft Office applications: Word and Excels
Knowledge and experience in health care environment/managed care (provider office, billing, coding, medical records, etc.)
Must be passionate about contributing to an organization focused on continuously improving consumer experience
Must have reliable transportation
This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher.
Strong written and verbal communication skills
Organizational and time management skills
Preferred Qualifications
Knowledge of ICD-9/10 coding
Additional Information
Must be able to travel up to 60% of the time at peak season including overnight travel
Must live in state of Wisconsin
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
ApplyJob Profile
IN Must have reliable transportation Must maintain vehicle insurance Occasional travel Overnight travel possible Remote position Remote with occasional travel Travel up to 60%
Benefits/Perks401(k) 401k retirement 401k Retirement Savings Caring community Competitive benefits Dental Disability Disability Insurance Healthcare decisions Health first Holidays Life Life Insurance Medical Occasional travel Paid parental and caregiver leave Paid Time Off Parental and Caregiver Leave Parental leave Personal holidays Remote position Smart healthcare decisions Support whole-person well-being Time off Vision Vision Benefits Volunteer leave Volunteer time Volunteer time off Whole-person well-being
Tasks- Analyze medical records
- Assist with provider training
- Communication
- Compliance
- Conduct quality assurance audits
- Customer Service
- Customer support
- Documentation
- Ensure coding accuracy
- Follow regulations and policies
- Interpretation
- Maintain documentation
- Participate in provider education
- Perform computations
- Prioritize assignments
- Quality assurance
- Support administrative tasks
- Time management
- Training
- Work independently
Administrative Administrative Support Analyzing Audits Billing Clinical Clinical Documentation CMS Coding Coding compliance Communication Compensation Compliance Computations Consumer Experience Customer service Customer Support Dental Documentation Driver safety program Education Excel Health care Healthcare Healthcare Environment Healthcare services ICD ICD-10 ICD-9 Insurance IT Life Insurance Managed Care Management Medicaid Medical Billing Medical Coding Medical Documentation Medical Records Medical terminology Medicare Microsoft Microsoft Office Microsoft Office Applications Operational Support Organization Organizational Policy Prioritization Provider education Quality Assurance Quality Standards Recruitment Regulations Regulatory Compliance Rehabilitation Risk Risk Adjustment Support Time Management Training Transportation Travel Travel Coordination Vehicle Insurance Verbal communication Vision Wellness Word
Experience1 year
EducationAssociate Communication Education Healthcare Higher High school diploma IT Management Rehabilitation
CertificationsDriver's License Personal Vehicle Liability Insurance State driver's license Valid State Driver's License Vehicle insurance
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9