Rheumatology / Gastroenterology Senior Health and Science Specialist - Seattle, WA

All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives.

The Senior Healthcare Rep is responsible for launching new products, deciding upon best strategies to manage business relationships, understanding formulary access, and engaging in product promotion within assigned accounts. The Senior Healthcare In addition, the rep is charged with sales efforts and relationship development with assigned customers and accounts, including Therapeutic Area Specialists and Key Opinion Leaders (KOLs).

The Senior Healthcare Rep should possess customer, market and business acumen combined with strong product and disease state knowledge; demonstrate strong sales, promotional and strategic business development and management skills and in-depth customer engagement expertise in both virtual and in-person settings, utilize a systematic approach to virtual engagement (e.g., clear agenda, next steps/follow ups); have outstanding communications skills and be adept in the operation of digital and virtual tools/multi-platforms skills; with the ability to effectively work remotely in collaboration with cross-functional internal teams to address customer needs and compliantly deliver on Pfizer business objectives.


ROLE RESPONSIBILITIES
• Ability to effectively identify and implement the most efficient virtual/in-person engagement strategies by customer to maximize overall effectiveness and impact. Develops and implements effective business and territory call plans and adapts based on self-identified opportunities and insights.
• Effectively builds rapport and relationships with customers across virtual and F2F environments; maintains a methodical approach toward call objectives (e.g., clear next steps and appropriate documentation, managing to KPIs); utilizes current digital tools effectively (e.g., Veeva Engage, Zoom, WebEx, Microsoft Office) as well as adapts quickly to new/beta tools (e.g., digital triage app) for successful customer engagement; leverages analytics to assist with developing insights and next best action plans
• Compliantly engage key customers to grow business and drive product demand by proactively providing education that, in colleague’s judgment, best meet HCP and patients’ needs
• Develops and delivers relevant, targeted messaging utilizing approved materials via customer engagement to drive product demand (ask …